Compliance Updates
UKGC: Personal licence holders at Caesars Entertainment held to account

The Commission has taken action against Personal Management Licence (PML) holders at Caesars Entertainment.
In April 2020 the regulator announced that Caesars Entertainment UK Limited will pay £13m (opens in new tab) and implement a series of improvements following a catalogue of failures including those involving ‘VIPs’.
The investigation into PML holders was launched because there were concerns they had failed to take all reasonable steps to ensure the way in which they carry out their responsibilities in relation to licensed activities does not place the holder of the operating or any relevant premises licence in breach of their licence conditions.
As a result of the investigation:
Seven PML holders receiving licence warnings issued
Two PML holders receiving advice to conduct letters
Three PML holders surrendering their licence following notification that their licence had been placed under review.
In addition:
One PML holder surrendered their licence whilst subject to investigation but prior to notification of a licence review
One PML holder who was under investigation was subject to revocation due to non-payment of licence fees
Eighteen PML holders received an advice to conduct letter outside the review process.
In a separate incident, one Caesars’ PML holder had his licence revoked following an altercation with a guest at his place of work.
The Commission’s sanctions register (PDF opens in new tab) has been updated to reflect the regulatory decisions.
Richard Watson, Commission Executive Director, said: “All personal licence holders should be aware that they will be held accountable, where appropriate, for the regulatory failings within the operators they manage.”
Compliance Updates
ClearStake awarded ISO 27001 certification cementing its position as a trusted financial risk check provider

Real-time risk profiling tool provider ClearStake has been awarded ISO 27001 certification, the globally recognised standard for data protection and system security, cementing its position as a trusted provider to the gambling industry.
To qualify for the ISO 27001, ClearStake was required to actively demonstrate the successful deployment and adherence to a robust Information Security Management System (ISMS), as part of a rigorous two-stage accreditation process with an independent auditor.
A key endorsement when expanding across global markets, the certification proves ClearStake’s team is fully compliant with international data protection and security standards, which were most recently updated by the International Organization for Standardization and the International Electrotechnical Commission in 2022.
Martin Burt, CEO at ClearStake, said: “At the heart of what we do at ClearStake is building a secure environment for operators to handle and process data. As such, we are delighted to receive the ISO 27001 certification, which reaffirms our position as a reliable and compliant technology provider.
“This is a vital step in our growth as a company and will give clients further assurance that we operate to the highest standards.”
Compliance Updates
Stakelogic Live Receives License to Enter the Greek Market

Stakelogic Live has received the green light from the Hellenic Gaming Commission to provide its industry-leading live casino content in the Greek market
Stakelogic Live, the in-demand provider of innovative live casino content, is set to launch in Greece after receiving approval from the Hellenic Gaming Commission.
As a result, Stakelogic Live will now be able to provide its exciting live casino content to any online casino that is licensed in the country. This will provide Greek players with the chance to sample Stakelogic Live’s plethora of live casino games.
Stakelogic Live streams its content live from state-of-the-art studios in Malta and the Netherlands and is already licensed by the Malta Gaming Authority. Its products range from standard live casino games such as American Blackjack, European Roulette and Auto Roulette to exciting game shows like Super Stake Blackjack, Super Stake Roulette 5000x and Speed Baccarat. All of these will be available at leading Greek Operators.
The provider is well-established in key markets across Europe, working with some of the industry’s leading operators. Players at Greek casinos will also get a chance to experience the newly launched Super Wheel™ bonus feature, an exciting money-wheel bonus that is a core feature on Stakelogic Slots.
Stephan van den Oetelaar, CEO at Stakelogic said: “Securing this license from the Hellenic Gaming Commission is a huge step forward for Stakelogic Live. Stakelogic has been active in the Greek market for a couple of years now, and Greek players have reacted well to our products.
Stakelogic Live offers premium, industry-leading live casino content, and we can’t wait for Greek players to be able to enjoy it for the first time.”
Compliance Updates
Salsa Technology Launches Salsa Safe, a Dedicated Platform for iGaming Regulators

Salsa Technology has added another product in its portfolio of solutions for the iGaming sector. This latest addition is a secure system designed to meet the demand of global regulators in the online gambling sector.
Salsa Safe provides regulatory bodies in the sector including Brazilian state lotteries with a comprehensive system. It integrates operator management data and enables effective and transparent monitoring of operations.
In addition to being an important ally of regulators, Salsa Safe provides operators with the tools they need to comply with all regulatory requirements, helping to prevent fraud, protect players and promote responsible gaming.
The platform was specially designed to enhance responsible gaming by monitoring suspicious bets, types of self-exclusions and data control. Salsa Safe automates management reports for financial teams including transaction volume per operator, tax calculation and application of compliance models. It is worth highlighting that the product is fully integrated with PIX, which is the most popular method of the Brazilian payment system.
Salsa Safe offers a unique approach to data management, combining data from multiple sources to provide regulators with a complete view of operations. The platform’s intuitive design and advanced reporting capabilities make it easy to monitor operations, detect fraudulent activity and comply with regulations.
“We are excited to introduce Salsa Safe,” the Chief Operating Officer for Salsa Technology, Andre Filipe Neves, said. “This comprehensive solution not only provides regulators with necessary tools for monitoring operator activities but also assists operators in meeting the stringent requirements imposed by regulators.”
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