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Compliance Updates

Vivo Gaming celebrates Isle of Man approval in regulated market boost



Martin Hodges appointed Vivo Gaming Marketing Director as the company expands
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Trio of live studios receive IoM Gambling Supervisory Commission (GSC) certification following successful GLI audit

Three of live casino software provider Vivo Gaming’s studios have been successfully audited by Gaming Laboratories International (GLI®) enabling it to distribute its certified products to Isle of Man Gambling Supervisory Commission (GSC) licensees and further strengthening its regulated market footprint.

Thanks to the successful audit, Vivo Gaming is already set to go live with its first Isle of Man-based operator, Ableton Prestige Global – which will see the supplier integrate its solution with the Europe and Asia-facing operator.

GLI provides suppliers, operators, and regulators with high quality testing and auditing services to meet or exceed regulatory standards with high confidence.

GLI, a GSC approved independent test lab, fully audited Vivo Gaming’s studios across LatAm (Colombia), Europe (Bulgaria) and Asia (Cambodia). The Live Studio Audit was performed with the intent of identifying any actual or potential instances of non-compliance, vulnerabilities, or weaknesses, and assuring that the confidentiality, integrity and availability of the information under Vivo Gaming control are preserved.

GLI’s successful completion of the audit will enable the supplier to partner with a growing list of Isle of Man licensees.

In total, the leading provider currently has more than 60 live dealer tables in operation across three continents supporting 150 customers, streaming 24/7 in Asian, LatAm and European styles. It offers baccarat, blackjack, roulette, poker and Dragon Tiger to name just a few products, all available in more than 27 languages and 178 currencies including multiple cryptocurrencies.

Vivo Gaming is also set to further benefit from the Isle of Man, Colombia and GLI 19 standards compliance with the ability to supply its live casino services across Colombian and Argentinian markets.

The Isle of Man is one of the most established and fastest growing regulated jurisdictions in the world. In March, the GSC reported its highest ever number (55) of new licences being processed, representing a 30% increase on the previous year.

Nadine Thys, Head of Account Management at Vivo Gaming said: “We are delighted to have successfully completed the audit process of three of our studios with flying colours. This allows us to open the first regulated live casino offering on the Isle of Man which is a huge milestone for us as a company and will take us to the next level as we rapidly grow our regulated footprint.

“The Isle of Man is booming as a jurisdiction and I know our thrilling package of globally facing content will strike a chord with all our new customers.” 

James Illingworth, Vice President of Sales, EMEA at GLI, said: “GLI recognizes this marks an exciting time for Vivo Gaming and their Live Dealer enterprises. We enjoyed working with Vivo Gaming’s team who were found to be helpful and professional throughout the rigorous audit processes. We hope this will be the first step to further growth for both Vivo Gaming and the jurisdiction of the Isle of Man, and that GLI will have the opportunity to further support both.”


AUSTRAC Launches SkyCity Adelaide Penalty Proceedings



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The Australian Transaction Reports and Analysis Centre is launching civil penalty proceedings against SkyCity Adelaide for alleged serious and systemic anti-money laundering and counter-terrorism financing failures.

AUSTRAC is looking into the operator after an enforcement investigation into SkyCity in June last year. The investigation was a result of an AUSTRAC industry-wide compliance campaign that began in September 2019.

The government agency alleges that SkyCity Adelaide failed to appropriately assess the money laundering and terrorism financing risks it faced, including the likelihood and impact of those risks, and to identify and respond to changes in risk over time.

SkyCity also allegedly did not include in its AML/CTF programmes appropriate risk-based systems and controls to mitigate the risks to which SkyCity was exposed.

AUSTRAC thirdly alleges, among more claims, that SkyCity did not conduct appropriate ongoing customer due diligence on a range of customers who presented higher money laundering risks.

AUSTRAC deputy CEO Peter Soros said: “The requirement for regulated entities to have appropriate AML/CTF controls and systems in place is not optional and should be taken seriously by all businesses regulated by AUSTRAC.

“AUSTRAC continues to work with SkyCity to ensure it complies with its obligations under the AML/CTF Act and to ensure it continues to meet its obligations in the future.”

Soros said the ruling – the third civil penalty proceeding AUSTRAC has brought against businesses operating in the casino sector – “should serve as a warning.”

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Compliance Updates

More CT Interactive Games and Jackpot with Certificate for Spain



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More CT Interactive’s games and the Hot Luck jackpot were certified for the territory of Spain.

“We are proud to announce that 10 more games of our content have been certificated for a region as important as the Spanish. This certificate proves the quality of our games that were created to meet the highest industry’s standards,” commented Milena Tsankarska, Business Development EMEA at CT Interactive.

The new list of games includes the hit titles Wizard Blizzard; Monkey Sevens; Pick the Pig; Three Nymphs; Big Joker; Dark Woods; Fluftails; Full of Luck; Hot 7’s X 2 and Lord of Luck.

“The certified content is distinguished by sharp visuals, enthralling sounds, and great bonuses. The 3-level interactive jackpot Hot Luck is an excellent tool for operators that allows players to randomly unlock mystery prices. It is created to increase the customer’s engagement and excitement during the game,” said Milena Tsankarska.

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Compliance Updates

Dutch Gaming Authority Takes Action Over Unauthorised World Cup Marketing Breaches



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The Dutch Gaming Authority (KSA) is extra alert to unauthorised activities by providers of games of chance. The rules are clear, but providers of gambling activities seem to push the boundaries here and there.

The Ksa has approached two online operators about advertising in a game in which people can create a World Cup pool. This is not allowed. This is to prevent people who are interested in games, mostly young people, from being tempted by advertisements to participate in games of chance. The gambling operators have stopped doing this.

In the past week, a number of providers of games of chance were once again held accountable for the prohibited use of role models in advertising or sponsorship. The name or logo of a gambling company cannot be in the same communication as the image, voice or name of a role model. This also applies to sponsoring an event or TV programme. These providers have been summoned to stop the violation and have complied.

In addition, the Ksa addressed a party (refers to another website) for advertising bets on a match while that match was in progress. That is not allowed to prevent impulsive behavior among viewers of those matches. The provider immediately stopped the violation. A local café where bets were organized on the matches of the Dutch national team also had to deal with the Ksa. This form of betting is an illegal game of chance, and that is not allowed. The café immediately stopped offering the bets.

In total, 14 warnings have been issued in recent weeks around the World Cup.

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