Compliance Updates
Maxima Compliance continues growth with new hires
Maxima Compliance has further expanded its global team with two new senior hires, adding Andrew Burgoyne as Head of Regulatory and Mike de Graaff as the company’s Regional Compliance Manager for the Netherlands.
Burgoyne joins Maxima Compliance after more than three years as Compliance Manager at Flutter. He’s previously worked for Sky and the Advertising Standards Authority, and will be based out of Maxima Compliance’s London headquarters.
New Regional Compliance Manager for the Netherlands de Graaf has previously held risk and compliance roles at major gaming operators including ComeOn! and Betclic Group. He will oversee the regulatory and technical compliance needs of Maxima Compliance partners in the Netherlands, helping them optimise their compliance functions.
The appointments underline Maxima Compliance’s global approach to securing local talent, meaning it can better serve partners internationally with on-the-ground knowledge and expertise, regardless of the jurisdictions they are prioritising.
Antonio Zanghi, CEO of Maxima Compliance, said: “I’m delighted to welcome both Andrew and Mike to the team. We are focused on both expanding our global team of regulatory and technical compliance experts, while also adding regional managers who can deliver local knowledge and support directly to clients. Our partners in jurisdictions around the world continue to enjoy the benefits of this approach.”
Andrew Burgoyne, Head of Regulatory at Maxima Compliance, added: “It is a pleasure to join a team with unparalleled expertise across compliance. Maxima is already assisting some of the biggest names in gaming with their regulatory compliance needs, and I look forward to further raising the bar for our partners when it comes to this critical business function.”
Mike de Graaff, Regional Compliance Manager for the Netherlands at Maxima Compliance, added: “I’m thrilled to join the Maxima Compliance team, and I’m particularly excited to help build our presence in the Netherlands from this new office. This is a challenging but high-reward market, where those who draw upon local expertise are already outpacing the competition.”
In January, Maxima Compliance opened a dedicated office – as part of a joint venture with business consulting firm Gran Via BV – in the Netherlands.
The office delivers Maxima Compliance’s award-winning suite of technical and regulatory compliance services to Netherlands-based gaming companies, with a local approach specific to the requirements of the country.
Compliance Updates
GoldenRace is now certified in the Netherlands
GoldenRace, global provider of award-winning Virtual Sports and betting solutions, has recently obtained a certification for its highly acclaimed Virtual Sports and Games in the Dutch market.
GoldenRace successfully navigated the stringent regulatory landscape of the Netherlands, and now will be providing its impressive betting products into the Online Dutch market, which will be an important advancement in our operational expansion.
The Netherlands betting scene is on the cusp of a substantial growth phase and with GoldenRace’s latest certification, we introduce to the Dutch market a range of highly popular games tailored to desktop and mobile, in both scheduled and on-demand modes.
Among the offer, players will enjoy our most-played Virtual Football line-up – including Football Single, Leagues, World Cup and Euro Champions-, adrenaline-pumping 3×3 Basketball and MMA and top-notch races as Horse Racing, Greyhound Racing and Grand Prix Indianapolis 60. Last but not least, our Number Games, such as Spin2Win. All ready to captivate Dutch players.
Asia
PAGCor Welcomes Lawyer Wilma Eisma as New President and Chief Operating Officer
The Philippine Amusement and Gaming Corporation (PAGCor) today welcomed its new President and Chief Operating Officer, lawyer Wilma Eisma, who took her oath of office before Executive Secretary Lucas Bersamin in Malacanang this morning.
“We are happy to welcome Atty. Wilma Eisma as PAGCor’s new President and Chief Operating Officer,” PAGCor Chairman Alejandro Tengco said. “We know she will be a great asset and her vast experience in both the government and private sectors will surely be put to good use here.”
Tengco said he witnessed Eisma’s oath-taking in Malacanang this morning. She then immediately joined her first PAGCor board meeting in the afternoon as the agency’s first ever woman President and Chief Operating Officer.
A lawyer by profession, Eisma earned her law degree from the Ateneo de Manila University and was a member of the Board of Directors of the Development Bank of the Philippines before joining the state gaming firm.
Prior to that, she also served as the first woman Administrator and Chairman of the Subic Bay Metropolitan Authority (SBMA).
Her private sector stints include leadership roles in PMFTC Incorporated, the Philippine affiliate of Philip Morris International.
She also held key positions at the Department of Trade and Industry where she worked at the Office of the Secretary and in the Office of the Majority Leader in the House of Representatives, among others.
Eisma succeeded Atty Juanito Sanosa Jr who resigned as PAGCor President and Chief Operating Officer last January.
Compliance Updates
MGA: Update to the Incident Reporting Requirements
The Malta Gaming Authority would like to inform its licensees of updates made to the Incident Report mechanism available through the Licensee Portal The information hereunder outlines relevant guidance and procedures for the submission of an Incident Report through the updated reporting instrument entitled the ‘Technical – Information Security Incident’.
As mandated by Articles 37(2)(c) and (d) of the Gaming Authorisations and Compliance Directive (Directive 3 of 2018), “Licensees shall notify the Authority forthwith, and in any case no later than three (3) working days after, the following:
(c) Any breach of the licensee’s information security that adversely affects the confidentiality of information relating to players;
(d) Any breach of the licensee’s information security that precludes players from accessing their accounts for a period exceeding twelve (12) hours.”
In this regard, Licensees are obliged to submit an Incident Report in order to notify the Authority of the circumstances relating to an information security breach that meet the above specified criteria. Additionally, Licensees are advised to remain mindful of any further obligations emanating from the General Data Protection Regulation (EU/2016/679) and any relevant legislation.
The Technical – Information Security Incident option will be accessible through the “New/Change” dropdown menu via the Portal. Upon selection, users will be directed to the applicable sections of the ‘Technical – Information Security Incident’ where all compulsory fields and any relevant documentation must be submitted to the Authority.
Upon submission, the Incident Report shall undergo review by the Authority. Any missing information that may be identified by the Authority, shall be requested accordingly from the Licensee. It is imperative that any pending clarifications are addressed in a timely manner.
If no further clarifications are deemed necessary by the Authority, the Incident Report will be closed off accordingly, and any relevant documentation will be securely filed for record-keeping purposes.
Any Incident Reports left in ‘Draft’ form (i.e. opened but not effectively submitted) for a period of ninety (90) days shall be automatically discarded.
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