Highlight Games Limited Introduces Updated SOCCERBET Game – European Gaming Industry News
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Highlight Games Limited Introduces Updated SOCCERBET Game

Niji Narayan

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Highlight Games Limited Introduces Updated SOCCERBET Game
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Highlight Games Limited, the London-based video virtual sports specialist, has announced that its flagship SOCCERBET game has been refreshed for 2021 with the addition of over 1000 new clips from last season’s competition. Players can now enjoy more actions from the best teams in Italy’s Serie A, including Roma, Lazio and AC Milan.

“I’m delighted to announce that our flagship SOCCERBET game based on Serie A just got even better. The beauty of SOCCERBET is that it is updated annually with the most up-to-date footage meaning that it is always current and appealing to a broad range of players. This product delivers on a level and scale unmatched in virtual sports. The combination of real footage, real action and real commentary from Serie A has made SOCCERBET the number 1 product in its category in Italy, and we look forward to offering new customers and players the opportunity to get in on the action too,” Steven Holmes, Co-CEO of Highlight Games, said.

SOCCERBET featuring Serie A footage is the number one virtual sports product in Italy and is now live with Eurobet, Sisal, SNAI, Goldbet, with Microgame, SKS 365 and Pixilo launching soon.

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BetConstruct Optimises Back Office for Mobile Use

Niji Narayan

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BetConstruct Optimises Back Office for Mobile Use
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Sportsbook and online casino supplier BetConstruct has released a mobile version of its back office delivering a comprehensive overview of sportsbook, casino, turnover, bets, reports and many other features an operator monitors on a daily basis.

BetConstruct is among the fewest who provide operators with a complete set of products and services on a self-hosted platform. Adapting the controls to smartphone browsing is the next move towards providing operators with a maximum comfort in using BetConstruct solutions.

The seamless integration of back office into mobile is, first and foremost, part of catering to the needs of operators and bridging the agility gap.

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Kaizen Gaming Wins Award in “Best Omni-Channel Customer Experience” Category at National Customer Service Awards 2020

Niji Narayan

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Kaizen Gaming Wins Award in “Best Omni-Channel Customer Experience” Category at National Customer Service Awards 2020
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Kaizen Gaming has won award in the “Best Omni – Channel Customer Experience” category at the National Customer Service Awards 2020.

The National Customer Service Awards were organised for the 11th year running by the Hellenic Institute of Customer Service, in order to promote and reward companies, organisations and executive staff who make customer service their priority and demonstrate best practices.

Since its founding, Kaizen Gaming has set forth Customer Service as one of its main competitive edges by creating an internal and self-governing customer service model, which has been promoted and integrated by all countries of operation (Cyprus, Germany, Romania, Portugal, Brazil).

“At Kaizen Gaming we always look through the lens of our customers. In this context we have invested all these years in the continuous strengthening and development of our technological tools that warrant the best service experience for thousands of people who have chosen and relied on us for their entertainment. We seek and have managed to a great extent to have developed a strong relationship and a meaningful interaction. Our goal is to achieve a strong two-way commitment with perspective, since we are aware of the fact that such relationships need to be cultivated with confidence over the years. However, we have not only invested in tools but also in our human resources. In people who are committed to providing the best possible service experience for our customers. This efficient combination has created a crucial competitive edge for us, a fact corroborated by the overall satisfaction of our customers,” Stathis Loverdos, Director of Services at Kaizen Gaming, said.

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Entain Looking to Appoint Jette Nygaard-Andersen as CEO

Niji Narayan

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Entain Looking to Appoint Jette Nygaard-Andersen as CEO
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The board of Entain Plc is reported to be in advanced discussions to appoint Danish executive Jette Nygaard-Andersen as the company’s new chief executive.

The need for a new CEO comes amid the resignation of Shay Segev, who has expressed a desire to leave Entain to become co-CEO of the international sports streaming platform, DAZN.

Nygaard-Andersen has served as an Entain non-executive director since December 2019, advising the FTSE firm on effective new market expansions and its digital strategy with regards to core platforms.

Should Nygaard-Andersen be confirmed, the executive would become the first female to lead a listed UK gambling enterprise.

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