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SOFTSWISS Anti-Fraud Service Saves its Clients Almost €3 Million in Q1 2022

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SOFTSWISS Anti-Fraud Service Saves its Clients Almost €3 Million in Q1 2022
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SOFTSWISS Managed Services is pleased to share the Q1 results of the Anti-Fraud team. For the first three months of the current year, the service focused on investigating suspicious activity in online casinos has resolved 75+ major complaints. The overall sum saved throughout this period exceeded 2.8 million EUR

These results display the effectiveness of the service aimed at delivering security in daily iGaming operation, whether it is payments or KYC procedures, gameplay, or bonusing. Thanks to the constant improvement of the anti-fraud checks, SOFTSWISS Anti-Fraud team allows its partners to save significant financial resources.

According to the SOFTSWISS Anti-Fraud Service statistics, the sum of confiscations in 2021 was over 14 million EUR, which is 40% more than a year earlier. Furthermore, recently received ICA certification became another step forward for the team to provide infallible anti-fraud support.

“The results of our work demonstrate that we are focused on improving our services literally month by month. Therefore we’re looking for new tools to provide the highest level of anti-fraud support. For instance, one of the novelties we’re working on with our R&D teams is introducing artificial intelligence into the team’s work processes in order to move away from manual checks. It will allow us to accelerate the processing of requests and the identification of suspicious activity,” noted Anastasia Vyshinskaya, Anti-Fraud Team Lead.

Anti-Fraud is one of six SOFTSWISS Managed Services, the multi-function department that covers major B2C  customer support services for online casino and sports betting brands. Besides the Anti-Fraud team, the fast-growing department includes 24/7 First Line Support, VIP Player Support, Player Retention, Player Reactivation, and the recently launched Content Management Services. 

 

About SOFTSWISS 

SOFTSWISS is a widely-acclaimed iGaming expert supplying certified software solutions for managing gambling operations. The company has an international team, which counts 1000+ employees and has an official presence in Malta, Belarus, Poland and Georgia. SOFTSWISS holds a number of gaming licences, providing one-stop-shop iGaming solutions. The company has a vast product portfolio, which includes an Online Casino Platform, Game Aggregator with thousands of casino games, the Affilka affiliate platform, Sportsbook Platform and the Jackpot Aggregator. In 2013 SOFTSWISS was the first in the world to introduce a bitcoin-optimised online casino solution.

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AvatarUX roams the savannah in RagingPop™

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AvatarUX roams the savannah in RagingPop™
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Innovative slots supplier AvatarUX has ventured to the wild setting of the African savannah in its latest feature-rich hit, RagingPop™.

Containing AvatarUX’s hugely popular PopWins™ mechanic, the highly detailed and visually appealing slot combines numerous mechanics for action-packed gameplay.

A Golden Rhino acts as a super-high symbol, paying out with just a combination of two symbols, rather than three.

In addition, every time the reels are spun, the Raging Reel feature can be triggered, which will see Rhinos rampage across the screen, raising reel heights and adding multipliers to the matrix which can reach up to 500x in height.

In base play, through the ‘popping’ of wins, reels can reach up to six symbols high, while in the bonus this can hit seven, for increased win potential and anticipation building with every pop.

Three or more scatter symbols will award the free spins mode, which launches a multi-stage gamble mode, where players can spin a Gamble Wheel for increased free spins if successful. Multiple successful spins can lead to up to 30 free spins being awarded.

During the bonus round, there is progressive reel growth, with every reel growing by one symbol after 10 spins. This process is repeatable until max reel height is reached.

There is also the option for an Ante Bet feature to be enabled, doubling the base to bonus hit rate for an increase of 25% in stake value, as well as the ability to progress straight through to the Free Spins with the Buy Feature.

RagingPop™ becomes the latest title to join AvatarUX’s rich portfolio, filled with diverse themes that all highlight the innovative proprietary mechanic, PopWins™.

Nicola Longmuir, CEO at AvatarUX, said: “We’ve explored a plethora of dynamic themes in our PopWins™ series and in RagingPop™ we’ve journeyed to the African savannah for an immersive adventure.

“Combining numerous features, huge multipliers and a max win of 20,000x, it is another high volatility adventure that gives players the chance to enjoy the spectacular AvatarUX slots.”

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Kalamba Games signs major deal with 888casino

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Kalamba Games signs major deal with 888casino
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Kalamba Games has signed a partnership to deliver its portfolio of high-quality slots games to tier-one operator 888casino across numerous regions.

Providing a major boost to Kalamba Games’ reach, 888casino is one of the world’s leading online casino brands. The operator has a commanding presence across established iGaming hubs in Europe and burgeoning markets such as Ontario.

Distributed via Pariplay’s Fusion™ platform, Kalamba Games will begin to deliver its player-favourite titles such as Blazing Bull 2, Crystal Cavern, Firedrake’s Fortune, Joker Leprechauns and recent hit release Joker Max.

The studio has become one of the fastest-growing content and technology providers in the industry in recent years, developing its own RGS, BullsEye, its Stargazer analytics platform and a range of promotional tools on top of its commercially successful slot releases.

This latest major partnership deal with 888casino comes after a string of successful agreements with additional leading operators. These mark the latest step in Kalamba’s growth, which has seen certifications in regions such as Italy, Portugal, Spain and Sweden as the company continues to introduce its content and services to a growing number of clients across regulated markets.

Andrew Crosby, Chief Commercial Officer at Kalamba Games, said: “Delivering our games to such a prestigious and well-known operator like 888casino, demonstrates Kalamba’s ambitious growth trajectory both this year and going forward.

“We are excited to see the reception our games receive from players who use the 888casino brand and are thrilled by this landmark achievement.”

Talya Benyamini, VP B2C Casino at 888casino, said: “888 is a global operator, and our players expect a broad range of really high-quality games content when visiting our casino. This partnership with Kalamba Games will add more innovative slots to our portfolio, aligning with our product and content leadership strategy.”

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PRAGMATIC PLAY SPARKLES WITH NEW HIT LITTLE GEM™

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PRAGMATIC PLAY SPARKLES WITH NEW HIT LITTLE GEM™
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Pragmatic Play, a leading content provider to the iGaming industry, takes players on an astonishing visual journey in bright and sparkly new slot, Little Gem™. 

In the base game, the wild substitutes for everything except for silver and gold Money symbols andpays out 50xthe stake when three land in a row. 

The focal feature of the vibrant game is the Hold and Respin bonus round, which when triggered provides respins and the opportunity to take home a whopping 2,460x the bet.  

Landing three Money symbols on the central reel will activate the Hold and Respin feature, and when the mode starts, the symbols on the middle reel remain in place. The values of the gold and silver coins on the central reel are added to the total win at the end of the round. 

Little Gem™ follows in the footsteps of recent hits The Great Stick-Up™, Goblin Heist PowerNudge™, and Fire Strike 2™, which reside amongst a collection of over 200titles in Pragmatic Play’s award-winning games portfolio.  

Yossi Barzely, Chief Business Development Officer at Pragmatic Play, said: Little Gem™ provides players with a blend of simple gameplay and rewarding multipliers that effortlessly complement each other. 

“The visually striking theme delivers an engaging environment as users try and reach the bonus feature, and we expect to see players return to the dazzling experience time and time again.” 

Pragmatic Play currently produces up to six new slot titles a month, while also delivering Live Casino and Bingo games as part of its multi-product portfolio, available through one single API. 

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