Tipwin, a recently licensed German online slots operator, signs up for industry-leading responsible gambling solution
Tipwin, one of the emerging players in Germany’s rapidly-growing regulated iGaming scene, has adopted Neccton’s mentor software to fulfil both its Responsible Gambling, and Anti-Money Laundering requirements.
The online brand Tipwin.de is one of nine companies currently listed on Germany’s national regulator’s White List.
Germany only recently allowed online gambling for its citizens, with the law changing in summer 2021, and regulations remain stringent for operators – but that has not stopped Tipwin’s success story. And now the company has teamed up with Neccton, their players can be assured of the ultimate protection while they enjoy their slot and casino play.
German online gambling operators must employ a maximum monthly deposit limit, and also use an academic algorithm to identify problem gambling – which made Neccton’s mentor the obvious choice.
mentor tracks possible problematic gambling behaviour using real-time data analysis and works to help both players and operators to identify potential issues early. The tool recognises triggers such as a significant increase in deposit frequency, and alerts the operator and directly contacts the player, helping the end user make better-informed decisions.
mentor also includes modules for Fraud and aCRM so Neccton’s customers can solve many issues with a single supplier.
“Our system is based on 15 years of experience in responsible gaming and over 40 academic publications,” said Neccton director and head of development Dr Michael Auer. He added: “We are active in more than 20 markets including New Zealand, Canada and the US and have grown from a responsible gaming provider to a full-service compliance solution.”
Dr Michael Auer further added: “The numbers speak for themselves. An amazing 90% of Germany’s licensed online slots operators are using mentor.”
As part of the monitoring and reporting functions, Tipwin has expanded its own software to include the mentor program from Neccton. “With this component we round off our software in order to meet the regulatory as well as in-house requirements and obligations towards the authorities and customers,” explains Dr. Damir Böhm, head of the legal and communications department at Tipwin. Ivica Batinic, CEO of Tipwin, is certain that a long-term partnership could be established here: “We are convinced of the product and want to intensify the technical exchange with Michael Auer and the company Neccton in our mutual interest.”
BMM Testlabs Celebrates the Grand Opening of New Gaming Laboratory in Slovenia
BMM Testlabs, the world’s original gaming test lab, inspection body, and product certification consultancy, is pleased to announce that it is celebrating the grand opening of its new office and product testing laboratory in Ljubljana, Slovenia today. The opening of BMM Slovenia will be hosted by Damjan Semec, Managing Director of Operations, who has over 20 years of gaming laboratory experience.
Martin Storm, Executive Chairman and CEO of BMM International, stated, “BMM Slovenia provides product testing and certification services for games, systems, and associated equipment for the gaming industry across online and land-based gaming. The team in Slovenia works closely with BMM’s successful European gaming labs in Spain, Italy, Poland, and Romania, as well as BMM’s eleven additional locations around the world, continuing to provide its customers access to the global gaming industry.”
Damjan Semec, Managing Director of Operations, commented, “We are pleased to welcome our industry friends and customers to the grand opening of BMM Slovenia. Attendees can expect an afternoon of entertainment with some very special guests and even a few surprises. Our Slovenian team has been servicing local manufacturers and operators for many years, and we are pleased to continue BMM’s reputation as the best gaming test lab in the world. The combination of BMM’s high quality services and our Slovenian team’s longevity and experience will lead to many opportunities throughout the region.”
Storm continued, “I am pleased that Marzia Turrini (Executive Vice President, EURSAM) and I are here in Slovenia for the grand opening event. We are grateful to our customers around the world for the opportunity to grow our business with them, and now extend our services into Slovenia.”
GiG Comply continues to drive compliance with new partner, Merkur
Gaming Innovation Group Inc. (GiG) have today announced a new partnership for its automated affiliate marketing compliance tool GiG Comply, with German based operator Merkur.
The igaming industry in Germany is a robustly regulated marketplace, which helps make compliance a priority for operators like Merkur, placing an emphasis on the need to protect their brands. GiG Comply is an automated marketing compliance solution that scans web pages for content including links, iGaming code red words and regulatory requirements across multiple jurisdictions. It works by using its rules engine to analyse real snapshots from affiliates’ campaigns and provides operators with the promotional content that is being used in their brands’ promotions.
It is a flexible tool, which allows operators to set-up their own criteria and checklist parameters and can be tailored to cover any market-specific requirements, helping to ensure that operators remain compliant in multiple jurisdictions.
Jonas Warrer, Chief Marketing Officer at GiG, said: “It’s important that GiG Comply will continue to help Merkur, as it does our other partners, to remain proactive and in control of its marketing compliance. We’re delighted to be able to ensure affiliates are fully aligned with their brand and responsible gaming requirements.”
Martin Collins, Affiliate Lead at Merkur, said: “With everything we do here at Merkur Partners we aim to do it right, especially when it comes to compliance. All our brands are operated by local licenses both on and offline and where we abide by the rules. Having GiG Comply on board as a strategic partner is a great starting point as both sides come with a vast knowledge of the igaming world, and with ever changing regulations, we will make a great partnership.”
Jokerstar Casino operated by Kling Automaten GmbH goes live in Germany
Pragmatic Solutions is very proud to announce, that Jokerstar Casino (www. jokerstar .de) is live in the regulated German online gaming market.
Kling was established in 1954. The third-generation family-run company operates 165 Joker casino arcades across Germany. One of the casino operator’s highest values is offering its customers the best quality. Therefore, both Joker arcades and their well-trained staff stand out compared to all their competitors. Germany-wide, around 1000 employees contribute to the casino operator’s success. Over the past decades, the company has continued to grow steadily on its solid foundation and is currently the sixth largest land-based operator. Kling is always seeking new opportunities and is therefore now boldly expanding Jokerstar into the regulated online market.
The establishment of the new regulatory regime in Germany to license and regulate online gaming presented an opportunity for Kling to expand their land-based business into the online sector. After a comprehensive vendor evaluation process, Kling chose Pragmatic Solutions to provide the platform technology to support this exciting new phase and ensure local regulatory compliance.
After many months of collaboration with Kling, Pragmatic Solutions implemented all the necessary regulatory controls to enable Jokerstar to meet the strict conditions of the German locally regulated casino market. These measures included enforcement of deposit and betting limits, implementation of problem gambling controls including the “panic button” 24-hr instant cool-off period, integration with the OASIS national self-exclusion database, integrations with the LUGAS central monitoring database, and numerous additional operational and player-experience feature enhancements to give Kling a real advantage in the market.
Pragmatic Solutions is the platform technology sister-company of the industry content leader, Pragmatic Play. The company provides iGaming operators with enterprise platform technologies built around a core Player Account Management (PAM) platform. The Pragmatic Solutions PAM is designed using a modern microservices architecture and contains a player account, wallet, CRM tools, bonus management tools, payment tools, KYC/AML and fraud-prevention services, and is underpinned by rules-based automation throughout. In addition to the PAM, Pragmatic Solutions provides a Content Management System to power the gaming brand frontend clients and an Integrations Hub to connect the operator to many third-party content, payment gateways and services.
For Kling, Pragmatic Solutions presented a full-stack solution to accelerate their time to market and provide a solid technological foundation for Jokerstar.
Juergen Kling, CEO of KLING AUTOMATEN GmbH, explained their choice of Pragmatic Solutions by saying, “We are very excited about the new online opportunity for Kling, and we have ambitious plans for Jokerstar online casino. We have a long-term vision and need a technology partner that can help us enter the market successfully today and provide ongoing innovation and development support in the future to ensure that Jokerstar casino becomes a dominant player in the regulated German market. After a comprehensive evaluation process, we found Pragmatic Solutions to have the right technology, experience in regulated markets, and a strong commitment to supporting our business as we expand into online gaming. We are very excited and proud to announce the launch of Jokerstar.de and the next phase of our partnership with Pragmatic.”
Ashley Lang, Pragmatic Solutions’ CEO, commented on the announcement, “We are delighted to be working with Juergen and the team at Kling in this exciting project. We believe established land-based operators have great potential to lead in regulated markets and to support Kling we have made significant developments to the platform to ensure that it is fully compliant with both the transitional German regime that began on 15 October 2020 and the new Interstate Treaty on Gambling that came into force from the 1 July 2021. We could not be more pleased or proud to be supporting Kling in the launch of Jokerstar casino.”
Subscribe to our News via Email
1Click Games receives the prestigious ISO 27001 Information Security Certificate
Top 5 latest charming iGaming brands out of the European Market
Fasten your seatbelts – Pilot from Gamzix is out!
Week 39/2022 slot games releases
CT Interactive pens OlyBet distribution deal
Casino Plus Bonus: New English Edition is live!
POPOK GAMING RECEIVED THE SBC AWARDS 2022
Japneet Singh Sethi, Country Manager, Khelraja wins the prestigious Rising Star Award at the 2nd Edition of The Business Leadership Awards
Every drop is precious!
New Legends Bay Casino Opens in Nevada
Account management: the evolution of customer service
LeoVegas partners with Premier League Champions Manchester City
ICE Casino Games, Bonuses, and Promotions
Socialpoint Partners With AMC to Bring The Walking Dead to Dragon City and Monster Legends
Cloudbet to Give Away Thousands of Loyalty Points to Celebrate NFL’s return
The Sandbox launches partnership with Ledger to educate metaverse users on crypto safety
Africa5 days ago
The return of Team Esports South Africa
Gaming5 days ago
The future of the gaming industry: brand loyalty and retention, Exclusive Q&A w/ Achille Traore, CEO of White Label Loyalty
Africa5 days ago
EveryMatrix and Intralot launch landmark new website for Morocco state lottery, MDJS
Conferences in Europe5 days ago
CEEGC Budapest brings back the magic to the CEE and Balkans region with the 2022 comeback conference
Gaming5 days ago
The Biggest Gaming Trends Of 2022
Gaming Awards5 days ago
IGT Executive Honored at 2022 Women in Gaming Diversity & Employee Wellbeing Awards
Industry News5 days ago
GLI Welcomes Gaming Executive Elizabeth Dorgan Bermeosolo Who Joins Gaming Laboratories International Team in Spain
Canada5 days ago
The 5 Most played Slots In Canadian online casinos