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Maximising casino cross-sell during the World Cup

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The excitement created by the World Cup is such that it doesn’t just mean huge potential gains for sportsbooks – there is also massive casino cross-sell opportunities to be had.

European Gaming spoke to Alex Bolton, Casino Manager at Mobinc, about the initiatives the company is taking to maximise this potential as the tournament gets into full swing.

 

How big an opportunity is increased sportsbook traffic to operators when it comes to their casino sites?

Sportsbook is just one of the pillars accredited to the success of casinos and there’s plenty more to offer players. That said, the demographic it captures is far more distinct compared to those seen in more traditional gambling models, because in most cases the customer’s enjoyment of watching live sporting events often precedes their interest in betting.

As a result, the opportunity to acquire this particular type of customer is not one that casinos should overlook. A winter World Cup represents a great opportunity for all operators who should expect a rise in engagement with the number of sports fans eager to get involved. The festive season always sees a jump in casino activity, so the synergy we can expect from a corresponding World Cup is incredibly promising. Those who are well prepared can also maximise their revenue by supplying entertainment during the event’s downtime and off-peak matches.

 

How do they attract sportsbook customers to play casino games if they have not done before?

There are several methods for casinos to cross-sell traditional slots to customers that have been acquired by their sportsbook. One of the more popular methods is to run slot-focused promotions on the sportsbook, which gives players the chance to win rewards that are themed around live dealer titles or slots. The key is to showcase the value and experience of these products without customers having to risk their own money.

Moreover, you can cherry-pick a range of particular products to cross-sell to sports bettors, this can certainly enhance their user experience, whilst increasing the overall retention rates. By picking the correct products operators can deliver the optimum betting experience that sports-bettors seek, allowing them to dip in and out while also enjoying the matches.

 

What sort of promotions have you got planned and how will players and providers benefit?

We have several promotions lined up which will be running over the course of the World Cup and we cannot wait to unveil them to our customers, including free spins, deposit bonuses and vouchers redeemable for World Cup matches. The event is guaranteed to be a spectacle and with it occurring once every four years we hope our themed initiatives will be enjoyed by players.

Additionally, with some targeted cross-selling we expect our partner providers will also enjoy a piece of the action in what’s guaranteed to be a very busy time for the industry. With the World Cup just around the corner, we’re eager to get started.

 

Are there regional variations at work here and how do you tailor your offering to specific markets or in countries with teams participating in the World Cup?

We’re delighted to see Canada and Japan qualify for the World Cup; two of the biggest markets we operate in. What makes this more exciting is the fact that this will be Canada’s first-ever appearance in the iconic tournament, allowing us to tap into a brand-new demographic.

Through strategic positioning, we’re aiming to significantly enhance the experience for our Canadian customers as they follow their nation during its exciting World Cup debut. Meanwhile, with Japan being a more experienced participant, their involvement captures a recurring demographic of football fans and we’re primed to take advantage of this.

 

How can casinos convert newly arrived customers on a longer-term basis?

In an extremely competitive environment, to secure long-term conversion operators must provide the best casino experience possible. The quality and quantity of websites facilitating gambling in the current market are incredible, and when the bar is this high there is simply no room for complacency.

The market is also in a constant cycle of change with regulatory and market developments happening all the time. With this in mind, it’s vital for operators to be on the front foot so that they can ensure they’re catering to these changes, whilst simultaneously delivering an exceptional customer experience.

During massive events such as the World Cup, when community spirit is high, word of mouth can do wonders to get new players on board. Ensuring these converted customers stick around as the event comes to an end is the next challenge for operators, but a fluid gaming experience is essential, as are the RNG and live dealer content that complement the sports betting experience.

Interviews

Maxim Slobodyanyuk on Euro 2024: Innovative Atlaslive’s Sportsbook for Operators’ Success in iGaming

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Reading Time: 4 minutes

 

As we draw closer to the start of Euro 2024 on June 14, the sporting community buzzes with anticipation, along with operators in the iGaming industry and their eager sports bettors. Today, we’re interviewing a particularly fascinating figure, Maxim Slobodyanyuk, whose company has developed one of the world’s most innovative and adaptable Sportsbook. We’ll hear firsthand about football innovations and the unique possibilities that modern technology brings to the field.

Maxim Slobodyanyuk, Chief Executive Officer at Atlaslive, a dynamic iGaming platform, will share his insights and expert thoughts on the eve of the highly awaited Euro 2024. He will discuss the innovations in football for modern operators and the incredible opportunities for iGaming businesses, thanks to the integration of Atlaslive’s powerful Sportsbook Platform.

Maxim, Euro 2024 approaches, which begins on June 14th, the excitement around football betting is becoming palpable. Could you please share how Atlaslive’s innovative sportsbook is setting up to enhance the betting experience for this major event?

As Euro 2024 nears, starting on June 14, the anticipation in the world of football betting is indeed palpable. At Atlaslive, our in-house developed Sportsbook is designed to significantly enhance the betting experience for this major event. We’re prepared to handle peak loads effortlessly, thanks to our robust Platform that boasts a 99.9% uptime. This reliability means that our players can place their bets almost continuously, without the risk of losing access during critical moments.

Moreover, our Platform offers tools for objective and highly professional betting management, ensuring accurate and timely results. We understand that our partners may have unique needs, and we are equipped to develop and integrate new, exclusive modules swiftly, tailored to their specific business requirements. All these capabilities give us a significant competitive edge in both existing and new markets.

 

Maxim, what do you think about expanding promotional activities to include a variety of sports beyond just football? Could you explain how operators can benefit from this approach and what impact it has on their success?

Expanding promotions to include a wider range of sports is definitely a smart move for any iGaming operator. While football typically holds the top spot in betting, other sports have a lot to offer too. When we spread out our efforts to include these other sports, we reach more markets and make the most of different sports seasons.

Let’s take a simple example. Say an operator focuses only on football and runs a big ad for a Premier League game. This might bring in a lot of bets at first, but it also makes the business really depend on how that game goes. If the game doesn’t turn out well, the operator could lose a lot of money.

That’s why at Atlaslive, we offerl operators to think wider. Our Platform supports this strategy by providing detailed business analytics, helping our partners identify the most lucrative opportunities, and tailor their promotions to maximize returns across different sports and seasons. So they can make smarter choices and do better in the long run.

 

As the trend of online casinos offering sports betting continues to grow, could you tell us more about the advantages for operators in integrating a sportsbook into their platform? Please, share any unique features or innovations that set Atlaslive’s sportsbook apart.

Certainly, launching a sportsbook before major events like UEFA Euro 2024 is a proven strategy. There are plenty of other events that also draw attention. But what really matters is how the operator plans to move forward.

As the trend for online casinos to include sports betting grows, it’s clear there are big advantages for operators who integrate a sportsbook into their platform. People’s habits are changing, most of them are not just spinning slots in the casino lobby for hours anymore. They want more engaging, live experiences tied to real-world events. A sportsbook, especially one with a variety of betting options, really taps into this desire for more dynamic entertainment.

Our Sportsbook at Atlaslive is designed to boost engagement and conversions — our current partners have seen increases of over 30% in these areas. This is thanks to the unique features and special gamification techniques we’ve built into our Platform.

Sure, an online casino can succeed on its own. For example, in Europe, online casinos have generated billions in revenue without sports betting. But think about how much more successful they could be if they added sports betting. Sports events naturally draw a lot of attention and excitement, which makes them easier to promote than casino games alone. Plus, sports betting is often more socially accepted, which helps attract and retain players.

What sets our Sportsbook apart? It’s developed in-house with a focus on user-friendliness. We make it easy for players to find and bet on exciting events, which keeps them coming back. We’re also continuously enhancing our Platform to ensure it’s lightning-fast, intuitive, and equipped with the latest in real-time risk management and anti-fraud technology. It’s designed to scale and adapt to multiple markets as needed.

I’m sure casino operators who offer both slots and sports betting will always maintain a strategic advantage in attracting and retaining players.

 

You mentioned Atlaslive’s strategy includes growing with partners and adapting to different market conditions. How does this help improve your sportsbook’s performance and reliability for operators in new markets?

Yes, really, our strategy at Atlaslive is all about growing alongside our partners and adapting to diverse market conditions. This approach greatly enhances the performance and reliability of our Sportsbook, especially in new markets. By understanding and adjusting to local needs, we keep our Platform robust and highly relevant to specific regional demands.

Each market has its unique challenges, from regulatory requirements to player preferences. Our ability to swiftly adapt allows us to offer solutions that are both flexible and compliant, which is crucial for maintaining smooth operations and securing trust among operators.

At the same time, our ongoing commitment to refining our technology means that we can handle the demands of various markets without sacrificing speed or functionality. This ensures that our partners can offer their customers a reliable and engaging betting experience, no matter where they are.

 

How do you see the future of sports betting, what new technologies and trends do you consider pivotal for boosting the overall betting experience?

Sports betting is all about staying current with technology. At Atlaslive, we’re really pushing the limits with live and mobile betting. That’s why we continue to optimize our Platform for mobile use, making sure that our users have a seamless, fast, and reliable experience.

According to our current statistics, over 90% of users are now betting through mobile devices, and this trend continues to grow. People find it easier to bet on the go, which is why we’re heavily focused on improving our mobile betting apps.

eSports, virtual reality, data analytics, and AI are reshaping how fans interact with sports betting. These technologies make betting more exciting and more responsive to the real-time actions sports fans love. We’re seeing a strong preference for live betting because it lets bettors engage with the game as it happens, adding an extra thrill to every match.

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Interviews

Exclusive Q&A w/ Edward Byard, Founder of Crucible Gaming

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Exclusive Q&A w/ Edward Byard, Founder of Crucible Gaming
Reading Time: 2 minutes

 

Can you start off by telling us the story behind Crucible Gaming, what lead you to form a brand-new studio, and what are its long-term goals?

Crucible Gaming is an exciting new start for a highly experienced team made up of seasoned industry professionals with decades of experience under our belts.

We’ve been building games for other blue-chip gaming companies for some time now, and felt we could offer our own innovative products, both games and systems. In the long term we want to grow our portfolio and overall market reach, and together with our partners at Light & Wonder we are well on our way to doing exactly that!

What vision do you have for the future of online slots, and what will the team at Crucible Gaming do to be a part of this future?

There’s going to be a reckoning at some point. The current model of there being hundreds of new games every single month cannot continue indefinitely. There’s simply too much content, too little quality (in our opinion) and that’s where experience matters. We’re already looking beyond slots but I’m not going to share too much now…

How important of a role does good technology play in the success of new online slot, or would you argue that it’s more about the visuals and theming?

Visuals are 10%, theming 5%. The rest is gameplay. We’ve all seen stellar looking games that must have cost a fortune to produce be utterly ruined by poor math. Why would you do that?!

Again – there is no substitute for experience. Technology has its place but fundamentally, gaming is about entertainment and having the player buy into a dream of winning big. Get the fundamentals right and you won’t go wrong.

You recently released Beaver Las Vegas, what makes this game stand out from others on the market right now?

Beaver Las Vegas has a solid combination of top-notch gameplay, great visuals, audio and game feel. It has an accumulating bonus round that really gets players fired up – the chance to upgrade records again and again to make some massive wins. Players can see the value in the bonus and that is certainly being reflected in the game’s performance so far. Plus, who doesn’t love a pun?

What’s next for Crucible Gaming?

Quite simply – a handful of high-quality games each year. Innovation, passion, knowledge – that’s what we have, and what we put into our products. Watch this space!

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Breaking Frontiers: Exploring the Evolution of iGaming Tech with Atlaslive’s CPO, Lasha Kupatadze

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Breaking Frontiers: Exploring the Evolution of iGaming Tech with Atlaslive’s CPO, Lasha Kupatadze
Reading Time: 6 minutes

 

Get ready for the MARE BALTICUM Gaming & TECH Summit 2024 by HIPTHER! The #hipthers are thrilled to introduce and put the spotlight on the companies and people who help us make the magic happen: our conference sponsors. Get to know them and join us in Tallinn, on 4-5 June to meet them in person!

Lasha Kupatadze, Chief Product Officer at Atlaslive, will be a Speaker at the Summit, offering valuable insights at the Panel about “Future-Proofing Digital Engagement: Mastering Gamification, Mobile Innovation, and Regulatory Compliance in the AI Era”.

 

Hello Lasha, thank you for taking the time for this interview. We are excited to get to know you and introduce you to our readers! Can you start by telling us a bit about yourself, your professional journey, and your role at Atlaslive so far?

I’ve been in iGaming for nearly a decade and love it! Working with like-minded people to generate ideas and build products that customers love.

Throughout my career, I’ve worked in different roles at both B2C and B2B companies, focusing on building engaging and fun customer experiences.

As the Chief Product Officer at Atlaslive, I get to lead our efforts in making our products the best they can be. My job involves guiding our product development while applying the latest technologies, like AI and blockchain, to make our platform even better. Since I joined Atlaslive, my focus has been on making sure our products not only meet but surpass what our partners and players expect. We’ve put a lot of effort into making personalized, fun experiences that draw players in and keep them coming back for more.

In short, my career has been all about adopting new technologies, developing enjoyable and engaging products, and leading teams to create top-notch iGaming experiences.

 

As the Chief Product Officer at Atlaslive, you play a crucial role in shaping the company’s product landscape. Can you share with us how Atlaslive’s mission of discovering how far iGaming tech can evolve influences your approach to product development?

Our goal is to see how far we can go with technology in iGaming, and this ambition is a huge part of how we build our products. We’re really into using the latest tech to make gaming fun, personalized, and safe for everyone.

We use big data to analyze a huge amount of information, understand and track different patterns in how people play and what they prefer. This helps us deeply examine our users’ behaviors, allowing us to customize our flexible platform to fit exactly what they like and even predict what they’ll want to do next. This approach makes things a lot easier for our partners. They can spend less time and effort trying to figure things out because we provide all the insights and tools they need to make smart decisions quickly.

Our approach is tech-oriented and centered on the player, and  boosts not only engagement but also guarantees that everything is secure and perfectly adjusted to the end-user preferences.

I consider personalization paramount – and we usually focus on creating an experience that feels personal and keeps players coming back for more. I think that this user-focused mindset, combined with our love for tech, ensures that every step we take in product development not only meets the industry’s needs but often goes beyond, setting new standards for what iGaming can be.

 

The Atlaslive platform offers versatile delivery solutions, including Sportsbook API integration, White Label, and Turnkey. How do these different solutions cater to the varying needs of iGaming operators, and what advantages do they offer in terms of time to market and customization?

At Atlaslive, we understand that the needs of iGaming operators vary greatly depending on their business goals, market approach, and technical expertise. That’s why we offer a range of flexible delivery solutions. All options are designed to meet specific requirements, providing key benefits in terms of quick market entry, starting from two days only, and the ability to adjust services to a specific brand or market demand.

Our Sportsbook API integration is perfect for tech-savvy operators who have their platforms but want to enhance them with our top-notch sportsbook features. This solution allows for high customization and rapid deployment, enabling operators to quickly adapt and scale their offerings. On the other hand, our White Label and Turnkey solutions are ideal for those looking to launch their operations quickly without the heavy lifting of developing the technology from scratch. These options offer the fastest route to market with a high degree of brand customization, allowing operators to maintain their unique brand identity while using our robust platform.

When Atlaslive offers its three solutions, we ensure care for all parties involved in this integration process, guaranteeing smooth implementation and an exceptional gaming experience for end-users. Quality and innovation are steadfast allies for Atlaslive, helping our partners to be satisfied and stay successful in the market.

 

One of Atlaslive’s core values is creating live connections between business ambitions and opportunities. How does the Atlaslive Platform facilitate these connections, and what impact does it have on the overall iGaming experience for operators and players?

Yes, at Atlaslive, we’re really focused on connecting business goals with opportunities. Our platform uses smart data analysis to give operators the insights they need to understand what players want. This means we can help them tune their offerings to fit player preferences, which makes the gaming experience much more personal and exciting for everyone.

We also make sure our system works smoothly with other tech tools out there, which keeps things running seamlessly for operators and enjoyable for players. Overall, our “creating live connections” approach helps provide a lively and engaging environment where businesses can grow and players are more engaged with the offerings they choose.

 

With your extensive experience in the iGaming industry, including leadership roles focused on product development, how do you ensure that Atlaslive remains at the forefront of innovation while meeting the evolving needs of the industry and its partners?

While working in the iGaming industry, I’ve learned that staying ahead isn’t just about catching the latest trends, it’s about creating them. At Atlaslive, we keep our finger on the pulse of technology and user expectations. My approach is direct: listen, innovate, and adapt. First, we listen. We’re in constant dialogue with our partners to understand their challenges and preferences. This feedback is very important — it drives our product development. At the same time, we conduct market research and trend analysis to stay informed about the latest in technology, player preferences, and regulatory changes. In such a way, we can anticipate shifts in the market and adapt our products accordingly.

Then, we innovate by infusing our platform with the latest technologies — whether it’s AI to enhance personalization or blockchain for security. Finally, we adapt quickly. The iGaming world moves fast, and flexibility is our superpower. We’re always ready to tweak our offerings to better serve our clients and stay relevant in the market.

 

Atlaslive recently underwent a rebranding process. Could you discuss the connection between this rebranding and the strategic vision of the company, particularly in terms of enhancing the iGaming experience and staying ahead in a competitive market?

The rebrand to Atlaslive is a future-proof of the company’s vision to stay dynamic in terms of technologies and boost the user experience at the same time while giving our partners even more freedom during different sports events and adjusting the necessary settings timely and effectively.

The recent rebranding of Atlaslive shows our direct ties to our vision and a fresh start in staying true to our core values. With this rebranding, we’re emphasizing our focus on being a tech-forward company that always prioritizes our partners. Atlaslive – the tech behind the game.

 

At the MARE BALTICUM Gaming & TECH Summit, you will be joining the discussion about the strategic integration of gamification to boost player retention and loyalty in the iGaming sector. In a nutshell, what is your perspective on the matter, and how does gamification align with Atlaslive’s vision?

Well, what is gamification? To keep it simple, it’s about making the journey from point A to point B fun for the user. That’s what gamification is all about, in a nutshell.

I prefer using both quantitative and qualitative data to understand our customers and build user experiences based on this knowledge.

One of my first experiences with gamification was one of the world’s largest producers of soft drinks campaign where each bottle cap had a letter. If you collected all the letters to spell ‘happiness,’ you could exchange them for various prizes. I remember the excitement I felt before opening each bottle. I bought many of them just to see what letter I’d get. That’s a perfect real-life example of gamification.

We create similar experiences for iGaming users at Atlaslive. For instance, they might open a mystery box without knowing what’s inside. We use gamification techniques that evoke excitement and fun, drawing on our understanding of what users enjoy.

To put it simply, we understand our end-users and strive to create products and services that bring smiles to their faces. We monitor the effectiveness of our gamification tools through direct customer feedback and analytical data. Some of our projects that employ these techniques have seen a significant 30% increase in engagement and conversion rates.

By focusing on personalized and interactive experiences, we create a dynamic and engaging environment that keeps players returning, ensuring long-term success for both our platform and our partners.

Thank you for this insightful interview, Lasha! We look forward to meeting you in Tallinn, and hearing your valuable insights on Mastering Gamification, Mobile Innovation, and Regulatory Compliance in the AI Era!

Join us in Tallinn to connect with Lasha and the Team of Atlaslive – the dynamic iGaming platform focusing on “THE TECH BEHIND THE GAME”

Get your Tickets to the MARE BALTICUM Gaming & TECH Summit Now!

 

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