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Building Trust and Security in Online Casinos: A Guide for the Future
Online casinos have burgeoned into an impressive multi-billion-dollar industry since their inception in the 1990s. A report from Research & Market in 2023 asserts the online gambling market’s substantial growth, with estimates reaching $88.65 billion by the end of the year. But such meteoric success is not without its challenges.
With great success comes greater responsibility, especially concerning the security of online casinos. The vast financial appeal of the sector has attracted not just legitimate enterprises but also malicious actors seeking opportunities for illicit gains. Ensuring the long-term success and reliability of online casino platforms requires a sophisticated approach, balancing regulatory compliance, cybersecurity, and the crucial element of player trust.
The Current iGaming Landscape
The pandemic’s onset catalyzed a transformative period for the gambling industry. As global lockdowns confined people indoors, digital entertainment experienced a surge in demand, propelling the iGaming sector into the spotlight. The sector has significantly evolved from its nascent days, now being hailed as a financial titan.
Technological innovation, from improved graphics to AI-driven game tools, has elevated online casinos to new heights. However, the allure of this financial prosperity has its downsides. Cyberattacks have seen a 1,000% annual increase, with each data breach’s average cost surmounting $4 million.
Critical Measures to Uphold Cybersecurity and Player Trust
Online casinos, like other digital enterprises, hold a trove of sensitive player data. This wealth of information, although essential for operational purposes, also paints a giant target for cybercriminals. Even behemoths of the industry, like MGM Resorts International and Stake.com, are not impervious to threats.
Given this backdrop, here are the top 10 best practices for securing online casinos:
- SSL Encryption: A digital fortress for online casinos, it ensures that the data exchanged remains safe from hackers, safeguarding player information during transmission.
- Secure Payment Gateways: Collaborate with reliable payment processors to shield monetary transactions from potential fraud.
- Fraud Detection Systems: Deploy advanced systems to spot and prevent fraudulent activities, thereby maintaining the platform’s integrity.
- Player Verification & KYC: Implement rigorous identity checks and two-factor authentication to prevent identity theft and ensure compliance with regulations.
- Random Number Generators (RNGs): Use RNGs to ensure game fairness, enhancing transparency and boosting player trust.
- Promote Responsible Gambling: Equip players with tools to establish limits, ensuring a balanced gaming environment and mitigating addiction risks.
- Adherence to Legal Regulations: Secure licenses from recognized regulatory bodies to signify commitment to privacy protection and industry standards.
- Routine Security Audits: Engage third-party firms to identify system vulnerabilities and adjust to ever-evolving threats.
- Staff Education: Equip staff with knowledge on best practices to maintain the gaming environment’s integrity.
- Foster Trust through Reputable Game Providers: Collaborate with acclaimed iGaming content providers like BGaming to offer transparent games, rewards, and maintain player loyalty.
The Road Ahead
The increasing significance of the iGaming sector necessitates stringent cybersecurity measures. By implementing best practices such as SSL encryption, secure payment methods, partnering with trusted gaming providers like BGaming, and fostering transparent relationships with players, online casinos can navigate the challenges of the digital age.
Consistency in cybersecurity and trust will be paramount for the industry’s future. By embracing these guidelines, online casinos can ensure a safe, enjoyable gaming experience, and chart a course for continued growth in the dynamic world of online gambling.
Enhance your online casino’s security today by following these important 10 tips.
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SIS and Premier Greyhound Racing reveal improved greyhound race time schedule
Sports Information Services (SIS), the leading multi-content supplier of 24/7 live betting services, and Premier Greyhound Racing (PGR), the media rights company supplier of greyhound racing to the betting industry and direct to viewers, have collaborated to offer a revised race time schedule starting from 20 May.
Designed to protect the long-term future of UK greyhound racing, the new schedule will see morning fixtures start slightly later – moving from 10.47 to 11.01 and 10.54 to 11.09. Additionally, there will also be a slightly later start time for some evening fixtures aimed at a retail audience, with the first evening fixture now starting at 18.08.
Commenting on the improved schedule, Terry Mahoney, Head of Business Development at ARC, said: “The new race times will help make it easier for customers to navigate busy racing schedules as well as improving operations trackside. We will continue to listen, monitor, and adapt schedules where and when needed as we move forward to deliver the best service possible for betting operators as well as punters.”
Paul Witten, Managing Director at SIS, added: “We are passionate about delivering a greyhound racing service that benefits all of the sport’s stakeholders. Together with Premier Greyhound Raxing, we have introduced a revised racing schedule that benefits operators and their customers.
“Our approach to greyhound racing is grounded in sustainability and flexibility. This collaboration with fellow service providers allows everyone to enjoy all the high-quality action produced on a daily basis from tracks across the UK and Ireland.”
SIS has long-term agreements in place with bet365, William Hill, Paddy Power and Betfred to deliver its greyhound content across UK and Irish retail and digital channels. SIS also promotes this content across dozens of leading international operators, as well as through SISRacing.tv.
PGR offers greyhound action, cards, video replays, results, news and info on greyhounds.attheraces.com, and regular live broadcasts on Sky Sports Racing. Premier Greyhound Racing is a joint venture between Arena Racing (ARC) and Entain, the global sports betting, gaming and interactive entertainment group. Between them, the two companies own nine of the 20 licensed British greyhound tracks and ARC manage the media rights for five independent tracks.
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PRAGMATIC PLAY HITS THE SWEET SPOT WITH FRUITY TREATS
Pragmatic Play, a leading content supplier to the iGaming industry, has added Fruity Treats to its collection of clusters pays Slots.
Five or more fruit symbols must connect horizontally or vertically to award a win in this vibrant 7×7 title, which features a variation of the popular multiplier spots mechanic.
At the start of each spin, four marked spots of different colours take up random positions on the grid. If a win forms over a marked spot, a starting multiplier of 5x, 10x, 15x or 20x (depending on the spot colour) will be activated. Each time a winning combination lands on a marked spot after a tumble, the multiplier is applied to the win and then increases by its starting value.
Hitting at least three candy scatters on a spin awards entry to the bonus game with 10 free spins. During the feature, which can be retriggered with five additional free spins, activated multipliers from marked spots do not reset between free spins, potentially leading to massive wins.
Fruity Treats is the latest cluster pays Slot in Pragmatic Play’s multi-award-winning range, joining recent hit Sugar Rush 1000.
Irina Cornides, Chief Operating Officer at Pragmatic Play, said: “The roaming multiplier spots feature in Fruity Treats sets it apart from other successful cluster pays Slots in the Pragmatic Play portfolio, with marked spots staying sticky in the bonus game for even greater win potential.”
Pragmatic Play currently produces up to eight new Slot titles a month, while also delivering Live Casino and Bingo games as part of its multi-product portfolio, available through a single API.
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Kambi’s Festival of Sportsbook returns for fourth year
Kambi’s Festival of Sportsbook returns in June with registrations now open for a two-day content series featuring speakers from across the Kambi Group and insights covering the full breadth of the industry.
Taking place between 4-5 June, the Festival will be comprised of online sessions taking in topics ranging from UX optimisation and harnessing AI to maximising a summer of soccer featuring both UEFA Euro 2024 and the Copa América.
Erik Lögdberg, Managing Director of Kambi Sportsbook, will open the Festival with a session entitled ‘Exceptional, everywhere: meeting the increasingly high standards of an evolving market’, discussing how operators can develop their sportsbook to navigate changing consumer habits and fragmenting markets.
Kambi’s Head of Legal and Regulatory Compliance, Victoria Fernandes, will also be joined by Partner Success Manager Sabrina Andrade for a Portuguese language session delving into Brazil and how local operators can compete in the soon-to-be-regulated market.
Gerard Starkey, Kambi Group’s SVP of Marketing & Communications, said: “We are excited to once again be welcoming the industry to Kambi’s Festival of Sportsbook, and we look forward to sharing the sportsbook insights and knowledge the event has become known for. As ever, the agenda features a broad range of sessions hosted by experts from across the Kambi Group, providing plenty to interest those working in or with the sports betting industry today.”
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