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British & Irish Industries Unite To Support Responsible Gambling Week 2018

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British & Irish Industries Unite To Support Responsible Gambling Week 2018
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The Industry Group for Responsible Gambling (IGRG) has announced that Responsible Gambling Week 2018 will take place from 1st – 7th November and that, for the first time, organisations and businesses from Ireland and Northern Ireland will join those from Great Britain in supporting the event.

The IGRG brings together every sector of the gambling industry through its member trade associations, covering online, amusement arcades, bingo clubs, bookmakers and casinos: all with the common objective of raising awareness of responsible gambling behaviours and encouraging staff, customers and the wider public to discuss what it means to gamble responsibly.

The headline theme of the Week will be Let’s Talk About Responsible Gambling. By coming together with one voice, the industry is able extend its reach and ensure that the message of responsible gambling connects with the widest possible audience.

Encouraged by the success of the inaugural Responsible Gambling Week, held in 2017, which encompassed more than 10,000 gambling venues and online sites, 120,000 employees across Great Britain and created more than 10 million impressions on social media, the IGRG is seeking to build on the excellent results and take the campaign further in 2018. In Ireland, the initiative will be supported by more than 800 bookmakers shops and head offices, involving around 5,500 staff, and by the Arcades Association, the Gaming and Leisure Association of Ireland, Horse Racing Ireland and both the Irish Greyhound and Horse Racing Tote.

A new website www.responsiblegamblingweek.org has been created and contains information about the Week, its supporters, responsible gambling and where to find further help and information. The website provides a central resource and information point for customers, the general public, staff and supporting organisations, in addition to providing information and material for the media. Social channels for Responsible Gambling Week 2018 are also active on Facebook and Twitter: RGWeek18

Operators promote responsible gambling 365 days of the year, but Responsible Gambling Week creates the opportunity for businesses to start a conversation about how to keep gambling fun and safe, not only with their customers, but also with their friends and families.

John Hagan, Chairman of the Industry Group for Responsible Gambling, said:
 “Social responsibility is fundamental to the gambling industry’s approach, and we are all dedicated, year-round, to promoting responsible gambling. But what makes Responsible Gambling Week special is that the whole industry is united and engaged, and we are pleased that this hugely positive collaboration extends to working with the Irish industry this year too.

Responsible Gambling Week 2018 seeks once again to call upon and harness the collective networks, venues and staff of all gambling sectors. For 2018, we will be seeking to broaden the Week’s base of supporters and make use of communication networks, both traditional and digital, to have a conversation with a wider audience and raise awareness, continuing the “Let’s talk” theme of 2017.”

Sharon Byrne, Chairperson of the Irish Bookmakers Association, said:

We are delighted to be partnering with the IGRG and joining their Responsible Gambling Week in November.  Following our very successful Responsible Gambling Week here in Ireland last February, it is a logical and progressive step to join forces with the UK campaign.” 

“The week is all about having that conversation, raising awareness on gambling responsibly, and on how to access help or support for those who need it.  Merging both campaigns can only help to increase the impact and reach of the campaign and ensure maximum coverage for the week”.  

Responsible Gambling Week 2018 will take place from 1st – 7th November 2018.  Organisations wishing to support the Week and get involved should, if a member of a supporting trade association, contact their trade association first. Organisations that are not members of a supporting trade association should contact the Responsible Gambling Week team by email: [email protected]

To stay up to date, please visit and follow Responsible Gambling Week 2018 on Facebook www.facebook.com/RGWeek2018 and on Twitter at @RGWeek2018 .

 

About Responsible Gambling Week

  • Responsible Gambling Week (RGW) is a national, cross-industry awareness campaign to promote responsible gambling
  • Responsible Gambling Week 2018 runs from 1st November-7th November 2018.
  • The campaign is led by the Industry Group for Responsible Gambling (IGRG) and all five sectors of the UK gambling industry (arcades, bingo clubs, bookmakers, casinos and online) and the Irish Bookmakers Association will be taking part.
  • The aim of the campaign is to further raise awareness amongst customers and the wider public of:

– How to gamble responsibly

– The tools that are available to help individuals gamble responsibly

– Where to find more information, help and support for those who need it

 

About IGRG:

  • Established in 2014, the IGRG promotes socially responsible gambling within the British gambling industry, in support of the three licensing objectives in the Gambling Act 2005.
  • The IGRG comprises the Association of British Bookmakers (ABB); British Amusement Machine Association (BACTA); The Bingo Association (BA); National Casino Forum (NCF); and Remote Gambling Association (RGA).
  • IGRG’s member associations represent some 640 operators and 8,500 licensed premises, reflecting the spectrum of gambling businesses.
  • igrg.uk

 

Association of British Bookmakers (ABB)
The Association of British Bookmakers (ABB) is the industry association for the high street betting industry. Our members include three of the four largest high street operators: Ladbrokes-Coral, Paddy Power Betfair, and William Hill along with many independent bookmakers. Collectively, the ABB represents almost 80% of the high street betting shop industry. www.abb.uk.com

 

Bacta
Bacta represents the amusement and gaming machine industry in the UK. Its 500 members range from high-tech and creative manufacturers, to machine suppliers to pubs, clubs and bingo halls, to the operators of seaside Family Entertainment Centres and over-18s Gaming Centres. The industry’s 310,000 machines contribute nearly £2 billion to the British economy and employs 34,000 people. www.bacta.org.uk

 

The Bingo Association
The Bingo Association is the trade association of the licensed bingo industry in Great Britain, representing the proprietors licensed under The Gambling Act 2005. Its aims are to promote and develop the interests of all licensed bingo operators. There are 103 operators in membership, ranging from large operators to single business units. The Bingo Industry Code of Conduct for Responsible Gambling is a condition of membership. www.bingo-association.co.uk

 

National Casino Forum (NCF)
The National Casino Forum (NCF) is the sole trade association for non-remote casinos in Great Britain. All non-remote casinos are members. NCF promotes a positive agenda for a well-regulated, socially responsible and economically sustainable casino industry. Adhering to the principles of Playing Safe, the sector’s responsible gambling initiative, is a condition of membership. www.nationalcasinoforum.co.uk

 

Remote Gambling Association (RGA)
The Remote Gambling Association (RGA) is the largest online gambling trade association in the world, representing the largest licensed stock market listed remote gambling operators and software providers. The organisation provides the remote gambling industry with a single voice on all issues of importance to regulators, legislators, and key decision makers around the world. www.rga.eu.com

 

Irish Bookmakers Association (IBA)

The Irish Bookmakers Association (IBA) is a trade organisation, representing more than 85% of the retail betting sector in Ireland, including large multiples and independent operators.

It is responsible for working with and on behalf of the industry, to draft and implement codes of practice to ensure betting is kept fun and safe, and that the relevant information and services are readily available to anyone suffering from gambling related harm.

It makes submissions to Government to keep the betting environment and practices in Ireland in-line with international best standards. www.irishbookmakersassociation.com

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SKS365 keeps investing in people: GROW People Management Program took the next level

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11 experienced people managers from the SKS365 group’s 4 locations gathered last week in Belgrade for the new GROW People Management Program. From 15 th to 19 th of April, through trainings, discussions, and social connections, people had the opportunity to further grow individually and as a team, while enjoying Belgrade’s city center and rivers.

Created in 2023 with the purpose of building foundation people management skills across the organization, GROW initiative evolved this year by including a new, advanced program for experienced people managers to further consolidate their skills and prepare for future opportunities.

Building and fostering connections, sharing experiences, and enjoying team building experiences – all these activities have been part of the GROWpmp agenda for the 11 people managers coming from Commercial, Product and Development, Finance, and Sportsbook departments of the group’s 4 locations – Malta, Italy, Austria, Serbia.

GROWpmp included a variety of topics that people managers in SKS365 recognized as the key areas for management development. Topics such as influence through communication, team effectiveness, DEI, through to presentation skills and business topics like understanding finance and management reporting, were delivered with the support of external professionals and internal experts, while designed and organized by the SKS365 People & Culture team.

 

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Kindred’s Share of Revenue from High-risk Players Shows Slight Increase

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Kindred Group plc’s (Kindred) share of revenue from high-risk players showed a slight increase to 3.2% (Q4 2023 3.1%) in the first quarter of 2024. Compared to the first quarter of 2023, the high-risk revenue share decreased marginally. The percentage of detected customers who exhibited improved behaviour after interventions came in at 87.1% (compared to 87.4% in Q4 2023 and 83.0% in Q1 2023). This sustained trajectory in the improvement effect after interventions, observed over an extended period, serves as a testament to the strong dedication and collective efforts throughout the company. It reflects Kindred’s ongoing commitment to fostering positive change within the industry.

“We continue to see our share of revenue from high-risk players fluctuate quarter to quarter, and we are working closely with all teams across the company to support customers towards a more sustainable gambling experience. However, it is encouraging to see that our Journey towards Zero data has steadily decreased since 2020. A similar trend can be seen across the healthier gambling behaviour effect after interventions. This tells us two things: our work is paying off, but we need to continue to push ourselves to propel a sustainable progression,” Alexander Westrell, Director of Communications at Kindred Group, said.

“It was very encouraging to witness the open and transparent discussions at the Sustainable Gambling Conference in London on 20 March, where those with lived experience shared their important stories. Also, it is evident that technology is moving forward, and will provide greater opportunities to detect and intervene in the future. We hope to see more regulators engage with the industry and with experts to secure a more sustainable industry for everyone,” Alexander Westrell added.

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PENN Entertainment Names Aaron LaBerge as Chief Technology Officer

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PENN Entertainment announced that Aaron LaBerge has been named Chief Technology Officer (CTO) effective July 1, 2024, subject to customary regulatory approvals. Mr. LaBerge will report directly to PENN CEO & President Jay Snowden.

In his new role, Mr. LaBerge will be responsible for driving the technology strategy and execution for PENN, while leading the multinational team of technologists and serving as the key business leader for the company’s Interactive division.

Mr. LaBerge spent more than 20 years at The Walt Disney Company, in two stints separated by five and a half years as a technology entrepreneur. He was most recently President & Chief Technology Officer for Disney Entertainment and ESPN where he was responsible for driving all technology and product development in support of The Walt Disney Company’s two media divisions. In that role, he helped set the vision and strategic leadership for how Disney uses technology to enable storytelling and innovation, drive its business, and create unparalleled consumer experiences with entertainment and sports content.

“We are thrilled to have someone of Aaron’s caliber join our PENN executive team. Having overseen a global organization of thousands of engineers, product developers, designers, technologists, and data scientists that created some of the largest scale and most successful media properties in the world, there is no better candidate to lead our Technology and Interactive division into its future. I know Aaron is looking forward to working with Todd George, our head of operations, and our entire Executive Team to continue growing our position as a leader in online gaming, sports betting, and digital sports media,” Mr. Snowden said.

“I’m excited to join another talented team at PENN Interactive and lead our technology strategy. PENN Entertainment is at the forefront of the fast-changing gaming and sports media industry. I plan to use my experience from Disney and ESPN to help make ESPN BET an essential piece of the sports fan experience. Together, we’ll push the limits and redefine how fans interact with sports and gaming,” Mr. LaBerge said.

Prior to his most recent role at the Walt Disney Company, Mr. LaBerge was Executive Vice President and Chief Technology Officer at ESPN from 2015 to 2018. At ESPN he played an instrumental role in the growth of ESPN’s consumer-facing digital media products and services – leading many of ESPN’s most ambitious and challenging projects and helping establish ESPN’s position as the leader in digital sports and innovative sports technology development. He was a key architect in the design, development, and engineering of ESPN’s state-of-the-art facilities in Bristol, CT; Los Angeles, CA; Charlotte, NC; and Austin, TX, as well as data centers and infrastructure that connect those facilities around the world, as well as the technology design and development to support the launch of the multi-platform SEC Network.

Between 2007 and 2012, LaBerge was co-founder and CEO of Fanzter, Inc. – a venture-funded consumer software and digital product development company. At Fanzter, he directed all day-to-day operations and led the development and launch of a variety of consumer-focused internet and mobile products, ground-breaking social and commerce technologies and more.

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