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Faye Haridas joins Authentic Gaming as Key Account Manager

George Miller

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Faye Haridas joins Authentic Gaming as Key Account Manager
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Innovative online casino supplier Authentic Gaming has bolstered its Account Management team with the addition of Faye Haridas.

Haridas joins Authentic Gaming as Key Account Manager, and will be responsible for managing the supplier’s key accounts as it continues to expand into new regulated markets.

She joins Authentic Gaming from Nexus Gaming Intelligence where she held the role of Customer Experience Manager.

Haridas has more than 10 years’ experience in the iGaming sector, and has previously held senior roles at Betfair and Betsson.

She will be based out of Authentic Gaming’s Malta headquarters, and will report directly to Magdalena Podhorska.

Magdalena Podhorska, Head of Sales & Account Management, at Authentic Gaming, said, “I am delighted to welcome Faye to Authentic Gaming. We are growing rapidly as we continue to expand into new, regulated markets and sign deals with land-based and online partners around the world.

Faye will be responsible for ensuring we continue to deliver the best possible product and service to our partners, and given her background and experience in the industry I am more than confident in her ability to deliver.

Faye Haridas, Key Account Manager at Authentic Gaming, said, “I am thrilled to have joined Authentic Gaming at such an exciting and transformational period for the business and its continues to execute on its growth plans.

Authentic Gaming is partnered with some of the most prestigious land-based and online casinos in the world, and it is a privilege for me to be working with them.”

Authentic Roulette allows land-based operators to live stream roulette games from tables located on their gaming floors to an unlimited number of online players via the supplier’s network of B2B partners, including Mr Green Casino, Unibet Casino and LeoVegas.

 

George Miller started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

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TÜV Thüringen Certifies Sportradar AG’s Customer Care Unit for ISO 9001:2015

Niji Narayan

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TÜV Thüringen Certifies Sportradar AG’s Customer Care Unit for ISO 9001:2015
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Sportradar AG, the world’s leading sports data analyser, has obtained the International Organisation for Standardisation (ISO) norm 9001:2015 from TÜV Thüringen for its global customer care unit. Sportradar AG’s customer care unit won the award for ‘Best Customer Service’ at last year’s EGR B2B Awards. It has been ISO-certified since 2014. The latest audit confirms the flawless Quality Management System (QMS) of Sportradar AG’s global customer care unit that delivers Customer Support, Certification Services and Technical Integration Support to Customers of Sportradar AG matches the ISO norm 9001:2015.

“Embarking in this direction and successfully passing the certification demonstrate our continued commitment to the highest global standards in customer service, operational excellence and quality management across all Sportradar entities,” said Daniel Rossmann, Director of Customer Care at Sportradar AG. “To be recognised with this internationally respected certification and have it renewed multiple times already demonstrates a great team effort which I am truly proud of.”

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Portugal Reviews Gambling Tax Regime

Niji Narayan

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Portugal Reviews Gambling Tax Regime
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The government of Portugal has started the review of its existing gambling tax regime. The government has appointed a working group for analysing the state of the country’s online gambling industry and finding any possible changes required in the system. The working group comprises six members, including representatives from SRIJ and Portugal’s Ministries of Finance, Economy, Tourism, and Labour. They have to submit their findings and proposals within 30 days.

The existing gambling law in the country came into force in 2015. The country’s gambling regulator Serviço de Regulação Inspeção de Jogos (SRIJ) first licensed a foreign company in May 2016, which started a new era in the provision of regulated gaming and betting services to Portuguese customers. The regulatory body has issued a total of 16 licenses since then.

While the reorganisation of Portugal’s market was generally welcomed by EU authorities and industry stakeholders, the country’s taxation regime was heavily criticised and rates were deemed too high to offer viable prospects for the nascent market.

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Irish Gaming Startup WarDucks Obtains €3.3 Million Funding

Niji Narayan

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Irish Gaming Startup WarDucks Obtains €3.3 Million Funding
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WarDucks, a Dublin-based augmented reality (AR) gaming startup, has raised a funding worth €3.3 million from EQT Ventures, which offered the funding with participation from Suir Valley Ventures and other investors. The startup will develop a location-based mobile AR game using the funds.

Nikki Lannen, who had worked in Facebook’s gaming department, founded WarDucks. He has added an excellent team comprising Doug Kaufman, the game designer behind Civilisation II and Frontierville, John Romero, pioneer of the first person shooter (FPS). The company has already developed some niche games for the segment.

EQT Ventures mentioned in a press release that WarDucks was first discovered by Motherbrain, the company’s AI-powered deal sourcing platform.

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