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Enteractive set for its biggest SiGMA appearance

George Miller

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Enteractive set for its biggest SiGMA appearance
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Retention specialists to showcase solutions at stands ST106 and ST125

 

Enteractive will be demonstrating its leading player retention solutions at this month’s SiGMA conference, which is set to be the company’s biggest presence ever at the show.

Based at stands ST106 and ST125, the team will be highlighting to delegates how its services can improve the way in which operators engage with their customers in an ever-changing regulatory landscape.

Launched ahead of the show, (​Re)activation Cloud is the iGaming industry’s first fully fledged, AI-driven platform for large-scale personal player retention and win-back.

The new automated service allows operators to connect to Enteractive’s proprietary platform for comprehensive player reactivation and activation with 100% maintained real-time control.

The (Re)activation Cloud is primarily designed to help operators turn churned players into active users through its unique one-to-one personal phone calls.

It will be demonstrated at SiGMA, along with their Customer Support Offering, which ensures active players stay on board whilst also significantly reducing the costs of a customer service helpdesk.

In addition, delegates attending the Enteractive stands will be treated to coffee from the highly regarded Lot Sixty One, as well as refreshingly cold draft beer.

Enteractive CEO Mikael Hansson said: “SiGMA is an important event in the industry calendar and gives us a great platform to speak with potential customers and our existing partners.

“There have been some major regulatory changes that have impacted the way operators can contact their customer base, such as the introduction of GDPR, and we believe our solutions can help solve the challenges they are facing in a responsible manner.”

SiGMA, Malta’s largest iGaming summit, is held between 28-30 November at the Malta Fairs & Conventions Centre in Ta’ Qali.

To arrange a meeting with Enteractive’s Head of Business Development at the show, please contact us at info@enteractive.com.

 

About Enteractive
Enteractive is a leading provider of player retention solutions for the iGaming industry. Co-founded in 2008 by CEO Mikael Hansson, the company’s Player Reactivation Services help operators return churned players back to action, while its Player Support Offering makes sure active players stay on board. Enteractive received its Responsible Gaming accreditation from the Global Gaming Guidance Group and is committed to supporting and augmenting the responsible gaming policies of its operator clients. This includes promoting the awareness of problem gambling, as well as improving prevention, intervention, and treatment. Their clients within betting and gaming include leading names such as Betsson Group and Gaming Innovation Group.

George Miller started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

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Mediterranean Europe

Groove Gaming gets into the groove for SiGMA 2018

George Miller

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Groove Gaming gets into the groove for SiGMA 2018
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Imaginative aggregator Groove Gaming is attending SiGMA 2018 with a mission to propel partners and clients into the global igaming market, easily, quickly and seamlessly, supported by premium level customer servicing.

Groove Gaming is a provider of superior online and mobile casino games and has emerged as one of the industry’s most respected and acclaimed suppliers, providing games from some of the world’s leading operators. The company is headquartered in Israel and holds licences from both the UK Gambling Commission as well as Malta Gaming Authority.
Groove Gaming is powered by a world-class portfolio of over 1500 HTML5 slots and other games from leading games makers including EveryMatrix, iGP, Digitain, Equinox Dynamic, Alpha Interactive, FairPlayBet, ProgressPlay, Leap Games Studios, Iron Dog, Play’nGo, Betsoft, Playson, Extreme Live Gaming, Merkur, Spinomenal, Habanero, Fugaso, Evoplay Entertainment and Wazdan, amongst others, with the company committed to adding new providers every month to the platform driving choice for players and bringing the latest content to partners. Groove Gaming has made a name for selecting the highest-quality content to differentiate their offering and to drive player-engagement for clients.

Groove Gaming has a full gaming solution that includes casino games, sportsbook, lotto, and live games.  The company will offer Bingo and Fantasy games by the time ICE London comes around next February. Offering the latest of today’s most popular slots and top table games, Groove Gaming has created commercial partnerships to give the opportunity to every operator to take their business to another level of success.

Every client enjoys 24/7/365 account services to maximise revenue and introduce games that deepen player involvement for a richer and more rewarding player experience. With a stable of over 20 world-class operators as well as providing all the data, all the technical support, the marketing tools to easily manage everything, 24/7 technical support and dedicated personnel to do the leasing between the operator to the game vendor for a plug and play solution.

Rebecca Sotomora, Head of Sales at Groove Gaming said: “We’re at SiGMA to have concrete conversations with highly motivated industry partners and clients. With our HTML5 backbone we are mobile-enabled and able to deliver world-class content anywhere, anytime. We provide faster routes to access the latest content. That’s a major attraction for a lot of Tier 1’s and switched-on operators who know that time is money. We aim to be the platform of choice for slots, table games, casino and sportsbook operators that want to get at a high level of content, technology and service. Fast!.”

Meet Groove Gaming at SiGMA by emailing rebecca@groovegaming.com

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Mediterranean Europe

EvenBet to unveil its full-stack poker portfolio at SiGMA

George Miller

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EvenBet to unveil its full-stack poker portfolio at SiGMA
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Award-winning developer set to showcase pioneering platform at stand ST200 in Malta

 

Leading online gaming software developer EvenBet Gaming is all set to showcase its world-class omnichannel poker portfolio at the forthcoming SiGMA conference.

Malta’s biggest iGaming summit is held between 28-30 November at the Malta Fairs & Conventions Centre in Ta’ Qali, and EvenBet is on site to exhibit its growing global reach and innovative software.

Delegates attending stand ST200 will be able to experience first-hand how the supplier’s core poker product, which has been breathing fresh life into the vertical, can be seamlessly integrated into a sportsbook which can then draw from over 25 poker games.

EvenBet’s state-of-the-art technology and functionality allow for a simple API integration, as evidenced by its recent deal with Malta-based casino platform-provider SoftGamings, just the latest to recruit EvenBet’s pioneering poker products alongside the likes of We Are Casino and Digitain.

The solution continues to go from strength to strength, with sportsbook operators such as 1XBet reporting rapid growth in revenues and retention, as rising rates in active poker users take a positive hold on engagement and loyalty. With features including a seamless wallet and a full user database, the user experience is continually being enhanced. In addition, all poker rooms have a flexible front end which enables them to be customised to any operator’s specific branding.

Dmitry Starostenkov, EvenBet Gaming CEO, said: “We can’t wait to return to Malta and show how our poker offering can boost engagement and revenues for casino and sportsbook operators. Starting with SiGMA’s annual poker tournament, which provides the traditional curtain-raiser to proceedings. I hope to see you there.

“The growing popularity of our omnichannel poker portfolio has been really encouraging and we’re sure more sportsbooks will follow suit after recent success at the World Cup and the current Champions League campaign. Poker is a proven cross-channel tool, enriched by EvenBet’s exciting multi-format gameplay, which is benefitting operators across the globe.

“With so much core technological evolution already behind us, we now look forward to growing in accordance with those advances. SiGMA provides us with the perfect opportunity to catch up with existing partners – just take our recent deal with Malta-based SoftGamings – and meet new clients with whom we can broaden our mutual horizons. You can come and find us at stand ST200.”

To book a meeting with EvenBet, please email: sales@evenbetgaming.com, or call +356 99 656 474.

Over in Asia, EvenBet’s redesigned mobile Poker Clubs app has been capitalising on the mobile trend in many Asian markets, allowing club managers to host and run private poker communities with their own tournaments and tables for the first time. While the biggest breakthrough has arrived with the launch of NoLimitCoin, fronted by two-time WSOP champion Johnny Chan, which offers a world-first in its no-rake offering. With EvenBet’s bitcoin support, the crypto-currency future for poker is now.

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Industry News

The MGA publishes a survey to better understand existing skills gap in the gaming industry

George Miller

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The MGA publishes a survey to better understand existing skills gap in the gaming industry
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The Malta Gaming Authority (MGA), through its Information Unit, has conducted a survey among its licensed remote gaming operators in order to obtain a better understanding of the existing skills gap in the gaming industry. The survey was conducted during the first quarter of 2018, and its analysis was carried out for each job category, level and firm size.

The following are the key highlights from this survey:

  •  A total of 781 unfilled positions have been reported by the remote gaming companies in Malta as at the end of 2017;
  •  Unfilled job vacancies are primarily in the game operation and development category at the operational level, presenting significant potential for the local educational system to contribute in addressing the issues of job vacancies in skills that are specific to the gaming industry in Malta;
  •  According to the survey results, 57% of respondents consider the lack of appropriate skills, in terms of either work experience or qualifications, as the main cause of unfilled vacancies;
  • The sourcing of experienced talent from other firms in Malta is practised by over 60% of surveyed firms; the majority of operators recruited workers already employed by other firms in the online sector (37%) or in other industries (24%);
  • The recruitment of workers immediately after the completion of their formal education was reported by 15% of firms, confirming the potentially stronger role which could be played by educational institutions; and;
  • Various initiatives are undertaken by the gaming companies to address the skill shortage in the industry with majority of firms (55%) organising in-house training for their employees or investing in overseas training (21%).

Over the past months, several policy efforts have been made to address this skills gap. In fact, in November 2017, the European Gaming Institute of Malta (EGIM) was launched following an agreement signed between the MGA and MCAST.

This strategic initiative aims to increase the talent pool in the gaming industry and create more long term careers for both local and foreign students. Educational programmes through EGIM started being offered as from October 2018.

A full copy of the survey can be downloaded from here.

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