Press Releases
University of Bristol’s Personal Finance Research Centre and GambleAware partnership
With around one million people in the UK suffering the negative consequences of gambling, some banks have introduced spending controls or ‘gambling blocks’ to help their customers. But do these measures work and what more can be done?
A research partnership between the University of Bristol’s Personal Finance Research Centre (PFRC) and GambleAware will examine how financial services organisations can best help people who experience, or are at risk of, gambling-related harm.
Researchers will engage with people affected by problem gambling, those working in the gambling and financial industries – including high-street banks, lenders and debt collection agencies – as well as treatment and support organisations, to explore a range of ways to mitigate the financial losses and other harms inflicted by risky gambling behaviour.
The three-year programme will address growing concerns around the severe financial and social consequences of gambling.
It comes as several UK banks – most notably Barclays, Monzo and Starling – have introduced ‘gambling blocks’. Once turned on by customers, these essentially prevent spending on a bank card at gambling outlets, both online and in-person.
The first six-months of the programme will investigate the effectiveness of gambling blocks and how their potential could be maximised. As the programme evolves, other topics might include practical guidance for financial services firms about how best to support customers affected by gambling; identifying effective financial self-help for gamblers, such as apps, budget planners or money guidance; and the feasibility of a ‘single gateway’ for credit self-exclusion.
Professor Sharon Collard, from the PFRC at the University of Bristol, is leading the programme and said: “We know that people in recovery from problem gambling already use informal workarounds to prevent themselves from spending money on gambling, such as forfeiting their card to a third party or scratching off the card security number.
“The new solutions from banks, however, allow customers to do this more formally – and, possibly, more successfully. But at present there is limited evidence about the effectiveness of such spending controls, nor about the characteristics of those who use them.
“We also don’t know much about the unintended consequences of these spending blockers. For example, whether it leads to customers withdrawing more money as cash and gambling with that.
“We’re looking forward to working with a wide range of stakeholders – especially those with lived experience of problem gambling – to come up with some real tangible solutions to benefit everyone.”
Dr Jane Rigbye is the Director of Education at GambleAware and said: “We want to prevent people from getting into problems with their gambling and we welcome the proactive steps that some banks have taken to protect their customers. People must be able to gamble in a safe environment, so we are pleased to be commissioning this project to determine how financial organisations can best protect people from gambling harm.”
Around seven in ten people seeking help for gambling problems report that they are in debt, with a third of these owing £10,000 or more.
Between 2007 and 2014 there were an average of 500 bankruptcies per year known to be linked to gambling – although the true figure could be much higher because people may not disclose that their bankruptcy is related to gambling.
Owen Baily, Peer Support Worker at London’s National Problem Gambling Clinic, has overcome a serious gambling problem and said: “I’m really glad that this new programme will explore and identify ways financial services organisations can help to reduce gambling-related harms.
“I know from my personal first-hand experience through having overcome a serious gambling problem, and knowing many others that have, that dealing with gambling debt and creditors proves very challenging.
“Financial services organisations – when it comes to this very specific customer vulnerability – can collaboratively play a big role in preventing the escalation of a problem and also aid in the recovery process, improving overall wellbeing, minimising chances of relapse and aiding the recovery process sooner.”
Christopher Woolard, executive director of strategy and competition at the Financial Conduct Authority, said: “We welcome this new research, which aims to support initiatives to protect vulnerable consumers from harm. We look forward to the outcomes with interest.”
Also welcoming the new partnership, Dr Henrietta Bowden-Jones OBE, Consultant Psychiatrist in Addictions and Director of the National Problem Gambling Clinic in London, said: “The financial services sector can play an important role in helping create a safer environment for people with gambling problems, for example by making it easier for individuals to limit their gambling spend.”
Get involved in the research
In order to build the evidence-base, researchers will be working closely throughout the programme with financial services firms – but, more importantly, the research will place people with lived experience of problem gambling at its centre, as well as those with expertise in the treatment and support of recovering gamblers.
If you’re interested in being part of the research programme, or if you simply want to be kept updated, you can join our money and gambling network by filling out this short form.
Latest News
BOS agrees with KV’s/KO’s advertising assessment of “Trisskrapet” in TV4
The Swedish Trade Association for Online Gambling (BOS) agrees with the Swedish Consumer Agency’s (KV) and the Consumer Ombudsman’s (KO) assessment that the daily scratch card commercial “Trisskrapet” in TV4 is an advertising feature, and thus not an editorial feature. BOS welcomes that KO is now ending that part of the process.
If Svenska Spel does not stop the advertising elements, BOS looks forward to KV following up on its earlier call to Svenska Spel to comply with the provisions on advertising identification and broadcaster declaration in section 9 of the Marketing Act and the information obligation in ch. 15. Section 3 of the Gambling Act with information on the 18-year-old age limit and where to turn in case of gambling problems.
– The Swedish gambling market must be characterized by a high level of consumer protection. A cornerstone of good consumer protection is that people are clear about what constitutes gambling advertising, i.e. that they are not tricked into thinking that an advertising feature would instead be an editorial feature. The daily “Trisskrapet” on TV4 has been anything but clear on that point, and we welcome that KO now finally establishes that the features constitute advertising and nothing else, says Gustaf Hoffstedt.
– Now it remains for Svenska Spel to introduce the mandatory consumer protection labelling of Trisskrapet. Since the company has not shown any excessive eagerness to introduce this voluntarily, KO should ensure that this happens as soon as possible. Every day and every “Trisskrapet” that does not contain the mandatory consumer protection label is another lost day for a safe and secure gambling market, Gustaf Hoffstedt concludes.
Balkans
Expanse Studios Launches in Bulgaria with Inbet
Expanse Studios, a leader in online gaming innovation, has secured a Bulgarian iGaming license and is now live on Inbet’s website. This expansion brings Expanse Studios’ popular game offerings including turn-based strategies gamified for iGaming, classic slots, traditional card games and the highly-acclaimed ones like Titan Roulette, Clown Fever Deluxe, Wild Icy Fruits, White Wild Whale and Joker Poker to Bulgarian players.
Diverse Gaming Portfolio Now Available to Bulgarian Players
With the Bulgarian market entry, Expanse Studios introduces a versatile gaming experience to Inbet’s platform. The offerings include a dynamic range of games tailored to diverse player preferences:
- Turn-based strategy games: Leveraging gamification, these games transform traditional strategy gameplay into engaging iGaming experiences, suitable for both novice and experienced players.
- Classic slots: Players will enjoy a variety of themed slots that combine traditional gameplay with modern graphics and sound.
- Traditional card games: A selection of popular card games offer something for every card game enthusiast.
- Titan Roulette: This standout feature, known for its immersive experience and innovative design, continues to be a favorite among roulette players.
Commitment to Quality and Compliance
Expanse Studios not only cultivates a diverse gaming library but also adheres to stringent regulatory standards to ensure a secure and fair gaming environment. The acquisition of the Bulgarian iGaming license is a testament to Expanse Studios’ commitment to compliance and excellence in the gaming industry.
The partnership between Expanse Studios and Inbet marks a significant milestone in Expanse Studios’ expansion efforts. By combining Expanse Studios’ innovative gaming solutions with Inbet’s established market presence, both entities are set to offer a superior gaming experience to players in Bulgaria and potentially beyond. As Expanse Studios continues to develop and release new games monthly, Bulgarian players can look forward to a continually evolving and enriching gaming landscape.
Conferences in Europe
CasinoBeats Summit 2024: Providing the Tools to Balance Innovation and Regulation in the Digital Age
As the industry seeks optimal methods to responsibly integrate innovative technology, the upcoming CasinoBeats Summit will provide delegates with an exploration of the latest emerging technologies, regulatory frameworks and future trends to ensure a safe yet immersive gaming experience for players.
The Industry and Leadership track will take place across both core days of the CasinoBeats Summit, May 22 to 23 at the InterContinental Malta. Panel sessions will delve into key topics such as global gaming regulations, the evolving digital payment landscape and an in-depth exploration of the world of M&A.
The panel entitled Responsible Gambling in the Digital Age will delve into the latest responsible gambling initiatives influencing the digital landscape. Expert speakers Pedro Romero (RG Consultant and psychologist, University of Gibraltar), Matthew Curtis (Head of Responsible Gaming, L&L), Georgia Wise (Head of Responsible Gaming, PlayNorth), Eduards Jakubovs (Head of Responsible Gaming, Betsson) and panel moderator Maris Catania (Senior SG Consultant, SG: Certified) will analyse the impact of landmark regulatory guidelines such as the 3.4.3 regulation on remote customer interaction and the United Kingdom’s ‘white paper’ as well as discuss the latest distinctions between regulated, grey and black markets.
The Industry Trends and Future Predictions panel will look at the future of the casino sector, examining upcoming industry trends and their potential impact. Industry leaders Itai Zak (Executive Director, Digicode, and former/ex-Chief Executive Officer, SBTech), Matthew D’Emanuele (Chief Executive Officer, Yolo Entertainment), Alexander Martin (Chief Executive Officer, SKS365), Inesa Glazaite (Chief Commercial Officer, iGaming Platform), Dmitry Starostenkov (Chief Executive Officer, EvenBet) alongside panel moderator Martyn Elliott (Project Director, SBC Media) will offer insights into key emerging markets, innovative game formats and strategies to effectively cater to evolving player needs.
Commencing the second day is the panel entitled The Evolving Landscape of Gaming Sector Payments, which will explore the current state of the industry’s payment sector. Expert speakers Sean Spiteri (Head of Payment Solutions, PressEnter), Enrico Giancaterina (Managing Director, Funtech) and Ian Perrygrove (Chief Risk Officer, Kwiff) will discuss the current payment innovations driven by the casino sector, analyse the future of digital payment methods and the potential risks of such rapid innovations.
The Navigating the Future: Global Gaming Regulations panel will explore strategies to effectively address the challenges posed by current and future global regulations. Regulator representatives Aideen Shortt, (Advisor to the Minister, Curacao), Andrew Lyman (Gambling Commissioner and Executive Director, Gibraltar), Andrew Rhodes (Chief Executive, Gambling Commission) and Brandon Debattista (Deputy Chief Regulatory Officer, Malta Gaming Authority) will provide insights into their respective markets whilst assessing the possibility of a unified global regulatory standard and the importance of cross-market collaboration.
Additionally, track attendees will have the opportunity to garner insights into the world of acquisition and investment during an exclusive IMGL-led masterclass, Acquisition Strategy: Gearing up for Investment, which is set to take place on Thursday, May 23, the second core day of the event.
For groups of three or more, you can purchase the Group Pass Ticket and gain access to all three days of the CasinoBeats Summit for the discounted price of €400 per person (a saving of €200 per ticket). Additionally, operators and affiliates can apply for a free pass to the event.
You can keep up-to-date with the latest news, speakers and exhibitor additions and conference content by subscribing to the bi-weekly CasinoBeats Summit LinkedIn newsletter.
-
eSports7 days ago
Everything you need to know ahead of ESL Pro League Season 19
-
Latest News7 days ago
New Market Alert! Hacksaw Gaming Touch Down in Portugal with Solverde.pt
-
Latest News4 days ago
THE UNIT APPOINTS ADAM NOBLE AS CHIEF COMMERCIAL OFFICER
-
Gaming4 days ago
The German Games Industry Association congratulates all winners of the German Computer Game Awards 2024
-
Baltics4 days ago
MARE BALTICUM Gaming & TECH Summit Announces Final Agenda for 2024 Event
-
Latest News4 days ago
INSPIRED LAUNCHES VIRTUAL SPORTS WITH COMEON GROUP
-
Africa4 days ago
NE Group powers 888bets launch in Angola
-
Industry News4 days ago
Wazdan set to gain more ground at Casino Beats Summit Malta