OKTO and ARESWAY set for ground-breaking Italian retail partnership – European Gaming Industry News
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OKTO and ARESWAY set for ground-breaking Italian retail partnership

George Miller

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Specialist payment provider to integrate its technology into full retail portfolio

OKTO Group, the financial technology provider specialising in digital payment and player engagement applications, has partnered with leading Italian gaming company ARESWAY to supply its technology across its full retail portfolio.

With over two decades of experience in the Italian gaming industry, ARESWAY develops highly advanced solutions for the retail betting industry, boasting an engaging in-house gaming suite and innovative open platform for electronic gaming machines.

The agreement is set to give a wealth of Italian operators access to OKTO’s industry-leading payment solutions for gaming through a seamless integration with ARESWAY’s EOS open platform for VLTs.

Following the deal, players using ARESWAY VLT machines will be able to access funds whenever and wherever they want them, utilising the revolutionary OKTO.WALLET mobile payment system.

Simon Dorsen, Director of Gaming at OKTO Group said: “ARESWAY’s innovative EOS Open System provides unparalleled penetration in the Italian market, so we are thrilled to bring the company on board as a partner.

“Our cutting-edge technology further enhances ARESWAY’s retail offering, boosting incremental revenue for its operator partners by transforming the player experience”

Fabio Massimo Molinari, CEO at ARESWAY, said: “We are delighted to integrate OKTO’s fast, simple and user-friendly payment system, proven to lengthen session times and attract new customers.

“We pride ourselves on enhancing the player experience for all our operator partners, so integrating OKTO’s world class payment services is a big win for us.”

 

 

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Kaizen Gaming Wins Award in “Best Omni-Channel Customer Experience” Category at National Customer Service Awards 2020

Niji Narayan

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Kaizen Gaming Wins Award in “Best Omni-Channel Customer Experience” Category at National Customer Service Awards 2020
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Kaizen Gaming has won award in the “Best Omni – Channel Customer Experience” category at the National Customer Service Awards 2020.

The National Customer Service Awards were organised for the 11th year running by the Hellenic Institute of Customer Service, in order to promote and reward companies, organisations and executive staff who make customer service their priority and demonstrate best practices.

Since its founding, Kaizen Gaming has set forth Customer Service as one of its main competitive edges by creating an internal and self-governing customer service model, which has been promoted and integrated by all countries of operation (Cyprus, Germany, Romania, Portugal, Brazil).

“At Kaizen Gaming we always look through the lens of our customers. In this context we have invested all these years in the continuous strengthening and development of our technological tools that warrant the best service experience for thousands of people who have chosen and relied on us for their entertainment. We seek and have managed to a great extent to have developed a strong relationship and a meaningful interaction. Our goal is to achieve a strong two-way commitment with perspective, since we are aware of the fact that such relationships need to be cultivated with confidence over the years. However, we have not only invested in tools but also in our human resources. In people who are committed to providing the best possible service experience for our customers. This efficient combination has created a crucial competitive edge for us, a fact corroborated by the overall satisfaction of our customers,” Stathis Loverdos, Director of Services at Kaizen Gaming, said.

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Entain Looking to Appoint Jette Nygaard-Andersen as CEO

Niji Narayan

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Entain Looking to Appoint Jette Nygaard-Andersen as CEO
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The board of Entain Plc is reported to be in advanced discussions to appoint Danish executive Jette Nygaard-Andersen as the company’s new chief executive.

The need for a new CEO comes amid the resignation of Shay Segev, who has expressed a desire to leave Entain to become co-CEO of the international sports streaming platform, DAZN.

Nygaard-Andersen has served as an Entain non-executive director since December 2019, advising the FTSE firm on effective new market expansions and its digital strategy with regards to core platforms.

Should Nygaard-Andersen be confirmed, the executive would become the first female to lead a listed UK gambling enterprise.

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Playtika Prices $1.88B IPO Above Target Range

Niji Narayan

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Playtika Prices $1.88B IPO Above Target Range
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Mobile gaming company Playtika Holding Corp sold shares in its U.S. initial public offering above its target range at $27 each.

Playtika had set a target price of between $22 and $24 apiece. The Israel-based company, which is owned by a Chinese investor group, had planned to sell 21.7 million shares with a further 47.8 million sold by existing investors, making the total offering worth around $1.88 billion at $27 per share. The IPO, the biggest U.S. listing in 2021 so far, values Playtika at $11.1 billion.

In 2016, a group of Chinese investors including Giant Network Group Co Ltd and Yunfeng Capital, a private equity firm founded by Alibaba Group’s Jack Ma, acquired Playtika from Caesars Interactive for $4.4 billion.

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