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Gauselmann UK unveil 360 – the biggest social responsibility undertaking in UK low-stake gambling

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Gauselmann UK unveil 360 - the biggest social responsibility undertaking in UK low-stake gambling
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Gauselmann UK is setting new standards of player protection with the launch of 360 – a programme which cements the company’s continuous commitment to social responsibility.

360 has been developed following close consultation with the Global Gambling Guidance Group (G4) whose accreditation programme helps organisations to establish a responsible gambling culture and implement initiatives that minimise the harms caused by problem gambling. G4’s wide-ranging audit, which included a cultural assessment based on interviews conducted among staff working at all levels of the organisation, was documented in a dedicated Gauselmann UK specific Action Work Programme.

Committed to making the G4 audit into more than simply a box ticking exercise, Gauselmann UK is establishing the infrastructure required to ensure social responsibility is always front and centre stage of the business, led by an Advisory Board of senior executives and external specialists.

The six-person Advisory Board will set key objectives and kpi’s, establish a method of measuring success, bring new ideas to the table and explore best practice which will include drawing on the experience of other jurisdictions and across other industries.

One of the most tangible features of 360 and one which will drive its objectives throughout the business is the appointment of a Customer Experience Manager, a new dedicated, single role post that will report directly to the CEO.

“The aim in everything that we do – whether that’s games design, customer service, or the experience of visiting one of our 160 Merkur Cashino AGCs – is to be the very best in the business and that also extends to delivering the most effective social responsibility undertakings” stated Sascha Blodau, General Manager Gauselmann (UK). “When it comes to protecting the vulnerable and the very small percentage of players who may experience problems from low stake gambling entertainment, you can never do enough, it’s a journey without there actually being a final destination.”

Outlining his aspirations for the programme moving forward, Sascha Blodau confirmed: “We have explained 360 and shared our objectives with bacta, with the Gambling Business Group, the Gambling Commission, with GamCare and with YGAM, all of whom have been very supportive and encouraging of what we are setting out to achieve. We want to ensure that we are establishing the very highest standards in order to deliver a safe gambling entertainment experience for all of our customers in particular those that may require additional levels of support.

“I believe that in 360 we have created the most comprehensive safer gambling programme in the UK to complement what is the UK industry’s most professional and dedicated consumer-facing team.”

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Simon Booth and Teddy Elias join as Technical Operations Managers with responsibilities split across regions to support the company’s global footprint

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Continent 8 Technologies is taking its technical expertise to the next level after onboarding two experience IT leaders, Simon Booth and Teddy Elias.

Both have been appointed as Technical Operations Managers with Simon looking after the EMEA and Asia Pacific regions while Teddy will cover the Americas.

Working directly with the Technical Operations Director, and managing a regional team of multidisciplined engineers, they are responsible for managing the Continent 8 network functions (backbone, edge, peering and corporate) as well as the company’s private and public cloud infrastructure.

Simon has experience across a range of complex IT roles over a distinguished 26-year career. He started in the finance sector and moved to iGaming eight years ago, with various roles at poker giant PokerStars. This includes Senior Architecture Specialist, Senior Manager of IT Projects and Head of Network Operations.

Teddy has a similar 23-years’ experience in IT, initially working for a range of companies in the shipping and banking sectors, including roles as Technical Consultant and IT Manager.

He joins Continent 8 from comScore and Inovvo where he was responsible for building infrastructure for telco operators including big data, advanced analytics AI and machine learning solutions.

Edward O’ConnorTechnical Operations Director at Continent 8 Technologies, said: “It’s fantastic  to welcome Simon and Teddy onboard and I’m confident that both will have a transformative effect on our team. They bring great leadership experience and technical expertise.

“Simon and Teddy will play a critical role in the daily operation of our company and the support of our growing customer base. I look forward to working closely with them as we continue to expand our global infrastructure and deliver market-leading manged connectivity, cloud and security services to the industry.”

Simon BoothTechnical Operations Manager at Continent 8 Technologies, said: “Continent 8 is a fast-growing business, delivering market-leading products and services to many of the biggest brands in iGaming. It is great to join this exciting and agile company and I look forward to sharing my knowledge and experience with the team.”

Teddy EliasTechnical Operations Manager at Continent 8 Technologies, added: “I am thrilled to join a company that is so technically advanced and that can offer its partners the best solutions in the market. The US iGaming market is growing rapidly, so it’s a particularly exciting time to be on board and play a role in the businesses success.”

Continent 8 has grown significantly in the past 12 months, with a network now spanning over 70 connected locations across Europe, Asia and the Americas. As a result, the Continent 8 team has also expanded. The company now employs around 150 talented individuals across the globe.

View the current job openings here

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PRAGMATIC PLAY PROVIDES A WHOLESOME FARM ESCAPE IN CHICKEN DROP™

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Pragmatic Play, a leading content provider to the gaming industry, heads in a new direction with the launch of its farm-inspired video slot, Chicken Drop.

The chickens have come home to roost in the provider’s new title, packed to the brim with progressive elements, bonus features and cartoon-style visuals overlayed by a banjo-ridden country soundtrack.

In the base game the Strawberry is the highest paying symbol, where landing a winning cluster of 37 or more will trigger a win up to 1000x the bet. Central to the action is the tumble feature that replaces winning clusters with new symbols, which can lead to repeat wins from single spins.

The Free Spins feature is triggered when four or more scatter symbols land, awarding players with up to 20 Free Games and the ability to retrigger the feature indefinitely.

When tumbles are completed, an egg, that can get to the size of 6×6, will drop onto the reels, increase multiplier up to 11x and interact with other symbols. In certain jurisdictions, it is also possible to head straight to the Free Spins mode with the Buy Feature option.

Chicken Drop™ is the latest title to developed by Pragmatic Play’s, following in the steps of recent hits Book of Vikings™, Empty the Bank™ and 5 Lions Megaways™, which reside amongst 200+ HTML5 titles in the provider’s award-winning slot collection

Yossi Barzely, Chief Business Development Officer at Pragmatic Play, said: “Moving away from the Viking-inspired action of our previous release, we wanted to treat our players to a fun-filled farm retreat.

Chicken Drop™ provides players with a huge variety of progressive features and huge win potential, all contained within a wholesome environment that our players are bound to love.”

Pragmatic Play currently produces up to five new slot titles a month, while also delivering Live Casino and Bingo games as part of its multi-product portfolio, available through one single API.

For more information, please click here.

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Leading esports data and odds provider adds tier one betting brand to its impressive line-up of partners following milestone deal

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PandaScore, the leading esports data and odds provider, has put pen to paper on a breakthrough deal with tier one esports betting brand, LOOT.BET, that will see its data and odds feed made available to the operator for the very first time.

PandaScore delivers real-time data and odds across all major esports titles including League of Legends, DOTA 2, Counter Strike: Global Offensive, Call of Duty, Rocket League, Overwatch, PUBG, FIFA, Valorant, King of Glory and many more.

The company aims to provide operators such as LOOT.BET with a one stop shop for esports betting. Its products and services include a dedicated in-house trading team combined with AI, more than 116 pre-match markets and 125+ in-play markets plus market management automation.

The partnership will enable LOOT.BET to significantly increase the scale and scope of the odds and markets it offers to players, while ensuring the highest level of in-play market uptime. The move comes following the signing of a letter of intent to acquire the LOOT.BET brand by emerging esports and iGaming company Intema, for as much as $17.75m.

The partnership is significant for PandaScore, enabling the company to add another tier one betting brand to its growing roster of partners and customers which already includes the likes of Scientific Games, Entain Australia, Betcris and CSGOEmpire.

Flavien GuillocheauCEO at PandaScore, said: LOOT.BET has emerged as one of the leading esports betting operators in markets around the world, so we are delighted to have entered into an agreement to provide it with our state-of-the-art data and odds feed.

This will enable LOOT.BET to offer more odds and markets to its players than ever before, which in turn will allow it to scale and drive significant growth following its acquisition by Intema. This includes the most in-depth in-play markets available across key esports titles.”

Peter ZhalovCEO at LOOT.BET, said: In PandaScore we have a data and odds provider that is at the cutting-edge of the industry, providing a powerful data and odds feed that will allow us to deliver a superior experience to our players as we continue to expand at pace.

Its in-play capabilities are standout; this is a challenging market to offer in the esports arena, but PandaScore has found a way to make it work while also delivering high levels of uptime. This is a great partnership for us and one that will undoubtedly be a huge success.”

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