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Exclusive Q&A with Ivan Lebeau, Founder and President of Gamestream

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Exclusive Q&A with Ivan Lebeau, Founder and President of Gamestream
Reading Time: 7 minutes

 

Ivan Lebeau is a gnawed veteran in the gaming industry, having worked for over 25 years in video games and technology  development. Ivan founded Gamestream in 2015 with an ambition to create the most advanced global cloud video game solution for professional industries.

Here he talks about Gamestream and what it offers. Perhaps, the most illuminating things in the interview are two-fold. First, Gamestream’s rare business model of B2B2C in the gaming industry. Second, its proprietary technology that allows seamless game streaming at internet speeds as low as 4mbps.

He also explains Gamestream’s “magic recipe” of technology. Let’s jump straight to the interview.

Q. We usually begin our founder interviews with a stock question. Here it is: What motivated you to found Gamestream?

A. My key motivation in founding Gamestream was to democratise the joys of video game experiences. I see this as making console-quality gaming available for everyone, anywhere, at any time. Gamestream’s proprietary cloud gaming technology can thrive with relatively low internet speeds, meaning it has great applications in developing countries where expensive gaming hardware and connections aren’t always realistic.

Another strong motivation is to bring video games to the hospitality and healthcare fields. Inspired by the game Re-Mission, which has been shown to help young people navigate their cancer diagnoses and treatments, we at Gamestream firmly believe in the healing power of video games. As such, we work closely with partners such as BePlayer One, which aims to make gaming more inclusive for disabled people, and L’École des Héros, which helps teenagers overcome social anxiety through games. The Gamestream platform is also compatible with the main gamepad adapted for disabled people.

Q. What is the business model of Gamestream?

A. Gamestream is a world leader in cloud video game streaming solutions that provides console-quality gaming experiences on the devices that most people already own, including smartphones (iOS and Android), TV (OTT and Smart TV), PC, Mac and tablets.

We offer our partners a complete end-to-end cloud gaming service. While they are in charge of marketing, billing and hosting, Gamestream supplies our technology, our own highly cost-effective servers, and premium content – AA and AAA titles provided by leading video games publishers – as well as sophisticated data reporting.  We help our partners reduce customer churn and increase average revenue per user by enhancing their market position and entertainment hubs.

Following the proven business models of Spotify and Netflix, Gamestream’s partners offer this cloud gaming service to their customers through an affordable multi-device subscription (usually approximately $10 per month). Our customers revert a percentage of this monthly revenue to Gamestream, which we in turn distribute a proportion of amongst the games publishers that populate our catalogue. Aside from this revenue share model, we also receive a non-recurring fee from our telecom partners to adapt, integrate and maintain our service on their network.

Gamestream’s service has been deployed under both white-labelled brands across Europe, the Middle East and Asia through partners in telecoms and hospitality. Examples of this include Telekom Slovenije’s NEO Gaming and Telkom Indonesia’s GameQoo. Customers can also choose to use our consumer brand, Pleio. With Pleio we offer the same proprietary tech and gaming experiences, but under a Gamestream brand which means we take on the community management of our customers’ users who sign up to the service. Bouygues Telecom, one of the largest telcos in France, has been using Pleio since its successful launch in late 2020.

Q. How is Gamestream different from other cloud gaming services e.g. XBOX Game Pass?

A. Unlike many other cloud gaming services which still rely on specialised gaming hardware or purchasing games individually, Gamestream offers console-quality experiences that are entirely cloud based. There are no additional downloads or purchases for our users, and no advertising. Our service is also available on the six main types of device – more than any other operator in the market.

We are one of only two companies in the cloud gaming space that provide a cloud platform with a games catalogue on a B2B2C basis. This means that we typically do not have a direct relationship with the end user – they tend to be customers of our industry partners.

Gamestream’s proprietary technology allows us to offer amazing gaming experiences using internet speeds as low as 4mbps – compared to the 10-15Mbps recommended by other cloud gaming platforms. Unlike other cloud gaming services, we reduce the burden of extra bandwidth usage on telcos by closely integrating with their server infrastructure. By integrating our servers in clients’ data centres, we can offer a much more cost-effective and profitable solution than other providers. It also means our service performs excellently in markets with less developed network infrastructure – but imagine also the incredible experiences we will be able to achieve with 4K, VR and AR as the 5G rollout gathers pace!

Q. In what ways do game publishers benefit from associating with the Gamestream platform?

A. Gamestream currently licenses games from more than 60 publishers including Disney, Capcom, Deep Silver, Codemasters, Focus Home Interactive and many others.

First of all, we provide a welcome additional income stream for them, with both brand new and popular legacy games being a good fit for our catalogue. We make this incredibly simple by porting a single version of their games onto our service and allowing users to play it on TV, Android & iOS Smartphones, PC, Mac, and Smart TV.

In addition, we open up exciting new markets for them. This includes emerging economies in Asia, the Middle East and Eastern Europe – and soon India – as well as hospitality (starting with hotels, which is a brand new stream of revenue for games publishers).

Q. You have formed partnerships with several telecom operators. How important are these partnerships for Gamestream’s growth?

A. We started our white label deployments in 2019 with major telecom operators in Indonesia and Dubai, then in Taiwan, Europe (2020) and very soon in India.

These partnerships are a key part of our growth, providing ready-made access to millions of potential subscribers and existing marketing and billing infrastructure operated by the telcos themselves. The reach of our service will hit 80m potential users by the end of 2021 and 400m by the end of 2022 – how else could we reach so many potential subscribers so rapidly?

Secondly, launching in these markets helps us to better understand the local gaming trends. We add local games to our catalogue, and have a growing expertise on local usages as well as the best marketing strategies for user acquisition.

This global understanding of markets and user bases is allowing us to launch dedicated cloud services for video games publishers themselves. High-quality content is vital to creating successful cloud gaming services – so who better to launch them than the content creators themselves? Using Gamestream’s technology, developers can offer demos of their games in the cloud, or even start their own cloud gaming service to become media brands in their own right.

Q. Gamestream also caters to the hospitality industry, for instance hotels and cruise ships. How has the response of the hospitality industry been, especially during and the aftermath of Covid 19 pandemic?

A. Much of the hospitality industry has of course been negatively impacted by the Covid-19. However, with the wider growth in gaming we have seen throughout the pandemic, it has become even more pressing for hospitality providers to find ways to integrate gaming into their offer to customers.

We have a number of growing partnerships with innovative brands such as Accor, which requested that their cloud gaming services be reactivated immediately after reopening, and expect to cultivate more throughout 2021.

Q. What are the benefits and advantages a business – a hotel, hospital or a cruise ship – can gain from Gamestream?

A. Innovation is a key topic in the hospitality and tourism industries to recover from the global pandemic. We travel to escape, to socialise, to boost our wellbeing. Increasingly, people and families do this via the medium of games. Likewise, encouraging millennials and Gen X to choose a hotel or resort over an AirBnB means catering directly to them.

We’ve already seen brands such as Atari plan gaming-theme hotels. While it isn’t possible for most hospitality companies to tear up their business model and start again, it is very simple to integrate a world class cloud gaming offering for their customers. The upshot is retaining customers and attracting new ones, as well as boosting spend in communal areas.

At Gamestream we can do this for our global customers via data centres or local installation, meaning it’s possible for them to offer a cloud gaming service even without fibre optic broadband. We can integrate the service directly with Samsung, Phillips and a large selection of Android Smart TVs, or via a discreet plug-in where TVs have not recently been upgraded. As with telcos, there is no capital expenditure on the part of the hospitality brand.

As well as in-room we have seen great demand in communal areas such as lobbies and kids’ play areas. Our service is likewise perfect for resorts, holiday camps, cruise ships, ski areas – the list is limitless. We are also exploring how our service can be used to provide esports experiences in shared spaces.

Q. In which countries do you operate now? Any immediate plans of expansion?

A. Our cloud gaming service is available on three continents already. From France and Switzerland to Taiwan, Slovenia, Indonesia, the UAE and soon India, people are enjoying unlimited access to our catalogue.

In terms of expansion, we have tripled our revenue over the past year and are on our way to doubling the size of the organisation this year. We expect to continue growing our global customer base in telecoms, hospitality and healthcare – our cloud gaming service can be deployed rapidly in any territory!

Cloud gaming is the best use case for 5G, and you can expect to see us grow particularly in Asia and the Middle East where 5G is rolling out.  According to Newzoo, the value of the cloud gaming market is on track to exceed the five-billion-dollar mark in 2023, demonstrating the sheer scale of opportunity available.

Q. Finally, could you share some insights into the technology on which Gamestream platform is built?

A. Gamestream’s magic recipe is a combination of tried and tested, industry-grade technology with a seamless modern interface, leading games catalogue and multi-device strategy.

What enables us to provide such a high-quality experience even on relatively slow connections is our ability to compress and scale graphics using a video compression standard called H265. We also go into the very code of the games in our catalogue to define the processing power they need and are incredibly agile at distributing server load. In essence, we use cloud technology to inject the processing power of the most powerful computers into the ordinary, everyday devices that people own.

Interviews

The complete package

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The complete package
Reading Time: 5 minutes

 

Edgar Pau, Head of Studio at Red Desert Games, says mechanics are important to the success of a slot game but all components must come together in harmony for it to be a chart-topping success.

 

Are game mechanics the most important thing for studios to get right?

For a game to succeed, studios must get the whole package right and while mechanics are a core part of this, they must also nail the maths, theme, art, sound and UX, and then bring all these factors together in a way that immerses players in the action. No one thing on its own will be enough to make the game a hit with players. When it comes to mechanics, you need to have a clear goal of what it is, how it brings differentiation to the game and what makes it exciting for the player. The mechanic must also fit with the maths – if the math model makes the mechanic appear too frequently (or infrequently) it can dilute the influence and value of the mechanic and lead to different reactions from players.

 

Do mechanics offer studios the greatest room in which to innovate and stand out from their rivals?

The online slot market is fiercely competitive with more studios getting in on the action every month. Studios must differentiate, and in the absence of having well-recognised land-based games, mechanics offer the easiest route for standing out and connecting with players online. Some studios have turned to things like hybrid themes and licenses to launch branded slots to help them get ahead of their rivals, but for me, mechanics are the best way of doing this as they help the studio create its own identity and hallmark. If you look at both the land-based and online slot markets, it’s mechanics that have been the game-changers in recent times in the form of Lightning Link from Aristocrat and of course Megaways from Big Time Gaming. This is why so many studios are dedicating significant resources to developing proprietary mechanics and then filing to trademark their IP.

 

Is this a challenging area for studios to get right?

Very much so. There is absolutely no science behind it and it’s often the case that a mechanic you think is great and will hit the mark with players falls short. It’s also hard to come up with a new mechanic and how far to go with it – do you bring something entirely new to the table or look to incrementally improve something tried and tested in the market? Some of the mechanics I have seen are far too ambitious and make light-years leaps forward. While the studio should be commended for being bold and brave, players ultimately like familiarity and are reluctant to spend time and money learning an overly complex mechanic or stick with one that initially seems to be familiar but as they play it, moves too far away from the core experience they like. That’s why studios need to carry out comprehensive market research, understand what players are looking for and keep asking themselves if the mechanic they are developing is something they will actually want to play or not.

 

How is Red Desert Games approaching mechanics? How do you ensure your games deliver what players are looking for?

Most of the team at Red Desert Games are slot players, and this really helps in building our understanding of what players are looking for from the next generation of slot games they play. We always have open discussions or share videos and pictures of games or mechanics we have played and liked. We are also careful not to take things too far – our approach is to do something that incrementally innovates on what is out there, whether it’s a symbol, reel strip, reel structure, gameplay or some other variable rather than reinventing the wheel. This is why our definition of a mechanic is pretty broad.

In terms of delivering what players are looking for, I think it’s important to first identify what segment of the player base you are trying to target. You can’t be everything to everyone as some of the things different player groups want are mutually exclusive. Once we’ve done this, we run our initial math model through our proprietary simulator where we can adjust parameters and run simulations over tens of millions of spins and sessions which gives us insights into what an individual session looks like from a player’s point of view.

We’re also very self-critical of our games and are always asking ourselves if we were playing this game, what’s good and what’s bad about it. We’ve even had games where we’ve gone 90% down the production path and completely shelved it or reworked it. Of course, those were our learning experiences and we’ve put in processes and stop checks to ensure that this doesn’t happen anymore as it’s a very inefficient way to develop.

 

Does online provide a studio with more opportunities to push the boundaries than when developing for land-based? You develop for both so how does this impact your approach to mechanics? 

100%. There is more flexibility when developing online games versus land-based games, especially in markets outside of North America. As an example, in the Australian land-based market, metamorphic games are not permitted and many of our online games would never be allowed in retail casinos. In the United States, they are less restrictive, but they still have requirements that limit what studios can do. In Michigan, for example, the maximum advertised win must land once every fifty million spins. And those land-based requirements usually carry into the iGaming regulations as well. Now go to Europe, Asia or Latin America and you won’t find these sorts of restrictions. In terms of how this impacts our approach to mechanics, we actually have teams making games for both online and land-based. So being the more flexible market, it doesn’t affect us on the online side. In markets such as the U.S., having a land-based business gives our team an advantage as some of our designers have been making land-based games for almost 30 years and they’re familiar with the regulations and restrictions and how to work around them. As the same restrictions are typically present in both online and land-based, we can easily adjust the online games to satisfy the regulations.

 

How do mechanics differ from market to market in terms of player preferences? Where are the greatest differences?

It really varies from market to market. Not just the popularity of certain mechanics, but also in the type of games, the themes and the math preferences. If I look at the U.S. market, it’s clear that some of the popular land-based mechanics are also performing well online, such as hold and spin/cash on reels. Megaways has also been popular in the U.S. But then if you go to markets in Latin America, you see things such as crash games being popular or Dragon Tiger from PG Soft in Brazil, which is a simple but well put together game. I’ve also seen markets where a segment of the player base doesn’t even play the base game and goes straight to the buy feature. In Europe, it’s a real melting pot with the greatest variety of mechanics and game types. This is why developing mechanics is not for the faint-hearted, and why those who enjoy international success such as Megaways should be applauded. But given the runaway success of Megaways, it’s no wonder other studios are looking to bring their own unique, trademarked mechanics to the market.

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Interviews

Go direct – Fantasma Games strengthens partner collaboration with proprietary platform

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Go direct - Fantasma Games strengthens partner collaboration with proprietary platform
Reading Time: 3 minutes

 

Check out our latest Q&A w/ Fredrik Johansson CEO and Founder, Fantasma Games

 

Fantasma has recently launched its own FantasmaXpand platform, could you please let us know more about this initiative?

We have seen exceptional interest and demand for Fantasma’s premium and innovative online slot games and we wanted to take our offering to the next level. Launching our own platform, which we call FantasmaXpand, is a strategic initiative driven by our operator partners’ desire to collaborate more closely with us to improve overall business operations and access to our portfolio of games and wider development capabilities. The desire for deeper collaboration from our operator partners clearly indicates that our focus on providing high-performing slots with engaging game mechanics has enabled us to take this next important and natural step to support our partners’ local and global business growth strategies. It is very important for us to maintain the highest level of trust and reliability as we roll out Fantasma Xpand to our network of operator partners and the team we have built at Fantasma is more than capable of doing this.

 

How will you use FantasmaXpand to deliver more value to your operator partners?

We are all very committed to maintaining the highest level of quality assurance in everything we do, and we follow a clear plan as we expand our operational capabilities to our partners. In short, FantasmaXpand will provide local and global operator partners with a truly reliable, scalable and seamless gateway to access Fantasma’s “beyond gambling” portfolio of premium and innovative content, along with easy-to-use gamification tools. FantasmaXpand will also enable us to drive continued operational excellence while offering our collaborating partners outstanding flexibility and a reduced time-to-market (TTM) for our premium roadmap and the rollout of new innovative features and functions.

 

How does it enable you to push the boundaries with development?

We pride ourselves on having trustful and meaningful long-term relationships with our partners. FantasmaXpand will allow us to capitalise on these close partnerships and expand our joint collaborative initiatives both locally and globally, in a way that means our partners will be an integral part of how the FantasmaXpand roadmap is prioritised and developed. This means that our teams can focus on enhancing the technology roadmap, tuned and calibrated to our operators’ specific needs, which in turn enhances the overall strategic business partner value we bring and the experience our operators receive when accessing our premium offerings.

 

Why don’t all studios have their own platform? Does it bring challenges? If so, what?

Fantasma has seen outstanding growth from its operations to date, and as mentioned, our FantasmaXpand initiative is a direct response to our operator partners wanting to expand their overall business relationship with us. Not all studios have the strategy or capability to achieve the organisational readiness required to roll out such initiatives. Instead, many studios choose to focus solely on content development, which may be absolutely fine for them, allowing others to do the heavy lifting. Being ready and planning ahead has been key to maintaining focus and quality in legacy operations, and it is crucial for us not to impact the trust and reliability we have built with our operator partners over the years. As an organisation, you need to be prepared and willing to follow through on strategic initiatives that truly matter for continued sustainable growth in a hyper-competitive environment. One challenge may be daring to take this next step. But with our operator partners behind us, it has been a natural and necessary step for us to take.

 

Does FantasmaXpand help you enter new markets? If so, what markets have you got your eye on?

FantasmaXpand allows us to be in full control of our business strategy in close collaboration with our operator partners. From a go-to-market perspective, this is crucial, as seamless rollout and release management are necessary to maximise business value for us and our partners. FantasmaXpand is currently certified in many regulatory markets, and we will continue expanding the reach of FantasmaXpand in close collaboration with our partners. In terms of market reach, we currently offer our premium content in all of the major regulated markets in Europe. Our clear organisational objective is to be live with FantasmaXpand in all our regulated markets globally. However, like any expansion, we will implement a phased rollout approach for FantasmaXpand as this is the only way to ensure we don’t drop the ball with our legacy operations and partnerships.

 

What other developments from Fantasma can you share with us?

We have seen exceptional performance from our 2024 games portfolio, driven by titles such as Gold Pigger, Circle of Sylvan, Pirates Multi Coins and Shadow Summoner Elementals which have surpassed all KPIs. The US market has developed exceptionally well for Fantasma, and we have our eyes on LatAm as an exciting emerging growth market with plenty of opportunities to explore. In addition, our operator partners will benefit from a very exciting roadmap for the rest of the year. This, combined with the rollout of FantasmaXpand, means I am very excited to build continued positive momentum together with our partners. I am very optimistic about the future and our current momentum.

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Interviews

Gaming Corps: scoring big with football-themed games

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Gaming Corps: scoring big with football-themed slots
Reading Time: 4 minutes

 

Check out our latest Q&A with Graeme Savill, Account Management Team Lead at Gaming Corps

 

We’ve just seen EURO 2024 come to a close – was the result of the tournament what you expected it to be? Did any teams surprise you? 

It’s been a fantastic event overall and I was lucky enough to attend some of the games in person during the first couple of weeks of the tournament. My team, Scotland, failed to qualify out of the group so my time in Germany was very short-lived but the experience of being there to watch my country with our fans was incredible and I have amazing memories of the trip. In terms of surprises, I’d say Georgia and Turkey both defied the odds of last-16 qualification and had great tournaments while the two finalists, England and Spain, were both worthy of the chance to lift the trophy with Spain ultimately coming out on top.

 

There doesn’t tend to be much cross-over between sports bettors and slots players. In your view, what opportunities do major tournaments such as EURO 2024 present to gaming providers when it comes to engaging with new audiences? And how did Gaming Corps achieve this?

It’s true that the two segments do vary considerably in their betting preferences and patterns, but these bi-annual football events (the World Cup being the other) create huge opportunities for the industry as a whole. Creating collaborative content and working with tier-one global sportsbook operators has proven a very successful strategy for Gaming Corps while for our partners it allows them to enhance their casino offering and engage more deeply with their player base. We have several football-themed games within our Arcade portfolio including Penalty Champion, Plinkgoal, Football Freestyler and Samba Soccer that operators can access to help do this.

During June and July, we’ve seen record player numbers introduced to these products through cross-sell efforts so it’s been very advantageous to have these included in our offering. In preparation for the event, our product worked around the clock to roll-out dozens of bespoke branded versions of these games which have been front-facing on casino pages with many of our operators. The feedback we’ve received is that during EURO 2024, many casual sportsbook players have enjoyed being introduced to a different style of casino games like our Crash, Mines and Plinko verticals as they deliver a more compelling experience than traditional style casino games such as slots and roulette.

 

What’s the secret to creating slot titles that appeal to both demographics of players? Should more game developers be turning their attention towards creating slot titles centred around major sports tournaments?

Creating slot titles that appeal to both traditional slot players and sports fans requires a thoughtful blend of themes, features and mechanics that resonate with both audiences. I believe the key to success is around thematic relevance, so creating games for and targeting them to players around key events in the sporting calendar. This allows operators to build hype on the game and players love timely and seasonal titles as a way of being gently guided away from the classic products on the market and towards non-traditional content. Throughout June, a large majority of operators have offered a dedicated category with sports-themed casino games for players to discover which has benefited us immensely as they have stocked more titles from our diverse portfolio. Engaging gameplay features are critical like within our Penalty Champion game where we’ve included the sports-related shootout which adds an extra layer of excitement and engagement. Likewise, balancing game mechanics is important; games must be simple enough for traditional casino players to understand but include exciting elements that appeal to sports fans, such as dynamic animations and fast-paced action. These keep players entertained and eager to sample more products themed around their favourite sports.

 

With player acquisition costs at an all-time high, how can slots developers retain players onboarded during tournaments such as the EUROS and perhaps introduce them to other iGaming verticals? 

There are so many variables here but yes, due to acquisition costs, players must be retained to maximise player lifetime value and loyalty.  One example would be the use of in-game advertisements to promote other verticals. This could mean offering free spins in slots for trying out a new sportsbook feature. This is something that we want to work on together with our operator partners for the remainder of 2024 to maximise the opportunity. Likewise, the bundling of promotions can be highly effective in encouraging players to try different types of games. My belief though is that player engagement and communication is the most important factor whereby the strategy actively engages with players on social media platforms to create a community and keep them informed about new products and promotions. This is very true in countries such as Brazil where influencer marketing has been extremely strong in the overall marketing mix.

 

We have the Olympics coming up in a few weeks’ time, and then the restart of domestic football calendars. Can we expect to see any more sports-themed titles coming from Gaming Corps? 

Yes, I do believe that sports-themed casino games will continue to evolve and will be used by operators to attract and retain players. We’re always looking to innovate and bring something new to market and we’ve discussed our latest vertical Smash4Cash and how we can introduce a sports element to it. This approach has already brought us big success in the Mines, Plinko and Crash verticals.  We have also been working on games outside of football. Due to operator demand, we did create an ice hockey-themed game which we launched with a localised approach for countries in the Nordics and to enhance strategic partnerships with branded versions of the game for certain operators. This is a fun and engaging product and I’d say watch this space for future sports-themed games that take a similar format. We aspire to become an industry leader in creating fun, innovative and engaging sports-themed content and from the success we have achieved with the first few games we have developed, we too will be lifting the trophy in next to no time.

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