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New Study: Ten EU Member States Strengthened Consumer Protection Rules for Online Gambling Since 2018, But Significant Fragmentation and Gaps Remain

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A new study has found 10 EU Member States have made progress in strengthening their consumer protection rules for online gambling since 2018, although significant fragmentation and gaps in how these rules are implemented still remain.

The study, published by the City, University of London (CUL), reviewed specific aspects of the consumer protection rules in EU Member States, including know your customer requirements, the protection of minors, safer gambling and treatment support, and assessed whether these rules are becoming similar or not.

The CUL study concludes that while most Member States have adopted similar approaches towards consumer protection, there are significant differences in how national rules are designed or implemented and in some Member States specific consumer protection rules for online gambling are missing. For example, the study found that while 16 Member States have established a national self-exclusion register for online gambling, how gamblers are added to these registers and the duration of their self-exclusion varies significantly, and not all these Member States have rules which prohibit gambling advertising being sent to those who are self-excluded.

The study is an update to a previous study which was published by CUL in 2018. Both studies were commissioned by the European Gaming and Betting Association (EGBA) for the purpose of contributing to research knowledge about the safer gambling regulations which exist in the EU and raising awareness about the level of consumer protection offered to EU citizens in respect to online gambling.

Maarten Haijer, Secretary General of EGBA, said: ā€œWe welcome the progress made in strengthening the consumer protection rules in EU member states. In several areas, regulatory principles are converging, but there is increasing fragmentation in how the rules are implemented and this creates a complicated compliance and enforcement map for Europeā€™s gambling regulators and operators, while evidently also not benefiting the consumer. A more standardised regulatory framework would surely benefit all. While regulations and enforcement are extremely important, the study also highlights that more could be done to strengthen prevention measures and ensure that those who are affected by harm are signposted to relevant helplines and treatment centres.ā€

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Nadine Dereza Returns to Chair the ICE World Gaming Forum

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Award-winning former Financial Times journalist and business broadcaster Nadine Dereza has been confirmed to chair Januaryā€™s World Gaming Forum, the three-day learning, networking and knowledge sharing exchange which replaces ICE VOX.

In a career thatā€™s seen her interview global politicians including the late Kofi Annan, Condoleezza Rice, Ban Ki-moon, Anders Fogh Rasmussen and Gerhard Schrƶder, Nadine will once again be applying her journalist skill set to Clarion Gamingā€™s sector-leading World Regulatory Briefing, Casino & Leaders Conference (formerly the ICC), and the Esports & Games Conference (formerly the Esports Betting Conference), having previously presented the final edition of ICE VOX in London.

The ICE World Gaming Forum will run Monday 20th ā€“ Wednesday 22nd January 2025 alongside the ICE and iGB Affiliate exhibitions which will be hosted for the first time at the Fira Gran Via Barcelona, one of Europeā€™s biggest and best-appointed venues and home to prestigious Tier 1 events including Smart City Expo, IOT World Congress, Mobile World Congress, IBTM World and Integrated Systems Europe.

Clarion Gamingā€™s Senior Conference Producer Damien Ashton-Wellman said: ā€œWe are delighted to have Nadine back on the team for delivering the first edition of the World Gaming Forum. Nadine was central to the success of the 2024 ICE conferences which featured over 1,210 senior decision makers from 79 countries, including 621 operator C-Level, 87 global CEOs, 72 national and regional regulatory bodies, and 7 government ministers. Her unique blend of financial, political, and technology sector experience, and her broadcast ready presentation skills really delivered an elevated experience for the show.ā€

He added: ā€œWe are confident that our new world class venue and host city partnership will provide a platform for further growth with the ICE World Gaming Forum delivering exclusive connections, in-depth content, and tailored networking events.ā€

Nadine Dereza said: ā€œIā€™m delighted to have been invited back to help launch the World Gaming Forum in what is a favourite European city of mine. The gambling industry is a highly innovative sector for entrepreneurs, policy makers and campaigners alike. ICE reflects this dynamic on a global scale and Iā€™m looking forward to hosting insightful debates, regulatory updates and plenty of knowledge sharing. Iā€™ve described ICE as being the ā€˜Davos of Gamingā€™ because itā€™s the largest gathering of leaders from across the global gaming ecosystem. Having previously hosted the IBTM Leadership Summit for several consecutive years and many international shows in Barcelona, the welcome and event services offered by the city and Fira venue are among the best Iā€™ve worked with, and those attending ICE in January will see that experience tooā€

The World Gaming Forum will be situated at the heart of the Fira Gran Via Barcelona and feature an exclusive club-style VIP lounge for delegates and speakers, a dedicated networking garden, and provide access to a range of concierge services, including early access to the show each day.

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BetConstruct Nominated at SiGMA Europe B2B Awards

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BetConstruct has been nominated for two categories at the SiGMA Europe B2B Awards that is set to take place in Valletta, Malta on November 11.

BetConstructā€™s full-fledged platform was nominated for the Best Platform Provider category, while the novel loyalty system The Last Battle received a nomination for the Unique Selling Point category.

ā€œOur platform and The Last Battle are testaments to BetConstructā€™s commitment to pushing the envelope in innovation, and we are excited to be nominated for both categories. The Last Battle in particular is unique, as it can be easily paired with our casino and sports betting products. It helps partners enhance player engagement on their platforms by putting players into different segments, each with their own unique and customisable rewards that are triggered when players earn points and level up,ā€ the company said.

The Awards take place on the 11th of November during the SiGMA Europe 2024 event.

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Industry News

Kindred Group Announces Third Quarter Revenue as Part of Tender Offer by La FranƧaise des Jeux

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Kindred Group plc (Kindred) announced third quarter total revenue figures (unaudited) as part of FDJā€™s public tender offer to acquire the entire outstanding share capital of Kindred.

During the third quarter of 2024, Kindred saw continued solid growth across its diversified market footprint with total revenue (B2C and B2B) reaching GBP 294.5 million. The Gross winnings revenue for the third quarter amounted to GBP 283.1 million and the share of Gross winnings revenue from locally regulated markets amounted to 83%.

Kindredā€™s estimated revenue and share of locally regulated revenue for the third quarter 2024 are in line with expectations and the Group remains on track towards its communicated full-year EBITDA guidance. Kindred will report final figures for the third quarter 2024 in its interim report on 25 October 2024.

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