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GamCare – New research: Multi-Operator Self Exclusion Schemes
![GamCare - New research: Multi-Operator Self Exclusion Schemes](https://europeangaming.eu/portal/wp-content/uploads/2023/04/gamcare-ipsos.png)
Researchers at IPSOS conducted 30 follow-up interviews with people who have signed up to these schemes to curb their gambling. The interviews took place nearly three years after the baseline study, with 71% of the original cohort taking part in the follow-up.
This makes it the first longitudinal research study in this area, providing insights into the long-term impact on scheme participants.
The study provides an insight into users’ views on multi-operator self-exclusion schemes and the effect they have had on their own gambling behaviours over the longer-term.
The independent research, commissioned on behalf of GamCare, shows the value of these multi-operator self-exclusion schemes.
Self-exclusion from gambling
Self-exclusion allows customers to request help to prevent them from gambling for a period of 6 months or more. During this period, gambling operators must take all reasonable steps to stop the customer from gambling, whether in land-based venues or online. Once a customer has self-excluded, gambling operators must also stop any direct marketing to that customer. The customer is also making a personal commitment that they will not attempt to gamble.
Multi-operator schemes are available for each gambling sector, and customers can also self-exclude from individual operators.
Land-based and online self-exclusion
People who gamble at land-based venues, such as betting shops, arcades and casinos, can register with the relevant multi-operator self-exclusion schemes. Some of the interviewees had also found that the closure of these venues during the COVID-19 pandemic lockdowns had helped them to break their gambling habit.
GAMSTOP is a multi-operator scheme that applies to all licensed online British gambling operators. It allows people to register their details, giving permission to operators to refuse them access to their existing gambling accounts, and prevent them from creating new ones.
The report states that several participants in the study were “appreciative that GAMSTOP was available, citing how online gambling was easier to lose money compared to land-based gambling”.
Many of the interviewees were still part of one or more self-exclusion scheme at the time of the interview. Most felt they have now gained more control over their gambling behaviour.
Layering tools and support to minimise harm
Some of the participants had used multi-operator self-exclusion schemes combined with other tools, particularly talking therapies.
Some had used apps such as Gamban to block access to gambling apps and websites from their digital devices. Other methods included ad blockers to stop them from seeing online advertisements for gambling operators, and asking for a bank block to prevent any gambling related transactions.
TalkBanStop – our partnership with Gamban and GAMSTOP – is based on this principle of layering practical tools and support to amplify the impact for people experiencing gambling harms. The partnership encourages gamblers to make the most of three types of intervention to help kick-start their recovery:
- Talk: GamCare’s trained advisers offer support and advice through the National Gambling Helpline – over the phone, or online through live chat.
- Ban: Gamban blocking software blocks access to gambling sites and apps. The tool is free through the National Gambling Helpline or for anyone using GamCare’s support and treatment services.
- Stop: Gamstop offers free self-exclusion from gambling websites and apps.
This combination of tools and support adds extra layers of protection for anyone struggling to control their gambling.
Since TalkBanStop launched, there have been over 12,700 free sign-ups to Gamban’s blocking software through the scheme.
The future of multi-operator self-exclusion
Self-exclusion was seen as a ‘speed bump’ in the road towards harmful gambling. The study also found little evidence to suggest that those self-excluding from one gambling sector transferred their harmful gambling behaviour to another form of gambling.
The report includes a number of recommendations to potentially improve the effectiveness of self-exclusion schemes. It may help to allow participants greater control over their recovery programme and choose their own period of self-exclusion – some would like the option for life.
A review of what happens when someone’s self-exclusion period comes to an end may be beneficial, particularly in relation to the marketing behaviour of some gambling operators.
And in the case of some gambling operators, most participants would welcome stricter adherence to these schemes. For example, some land-based venues such as arcades and betting shops could be more proactive in identifying and stopping customers who had self-excluded.
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Win tickets to the BLAST Premier Fall Final: GG.BET is running a MEGA BLAST Competition for fans of СS2
![](https://europeangaming.eu/portal/wp-content/uploads/2024/07/fvfdgsadgareabvaaa.jpg)
From 26 July, all GG.BET users can get involved in the new MEGA BLAST Competition with a €10,000 prize fund. The winner will receive two tickets to the BLAST Premier Fall Final CS2 tournament, taking place from 27-29 September in Copenhagen. To enter, you need to place bets on Counter-Strike 2 matches.
BLAST Premier Fall is a major series of Counter-Strike 2 tournaments which draws in millions of viewers from all over the world every year. The series consists of three stages: Groups, Showdown, and Finals. The Groups stage sees 16 Tier-1 teams duke it out. Only 6 of these can go on to compete in the final, while the rest will battle it out in the Fall Showdown for two additional spots in the final. BLAST Premier Fall Finals will be the concluding stage of the Fall series, and fans can look forward to electrifying action, heart-stopping twists and turns, and an epic $425,000 prize fund.
From 26 July to 4 August, as the Groups stage rages on, GG.BET will be holding its MEGA BLAST Competition. The winner will get their hands on two tickets to attend every day of the BLAST Premier Fall Finals. As well as these tickets, the bookmaker is also giving away a whopping €10,000 prize fund to the top 40 participants in the MEGA BLAST Competition.
How to take part in the MEGA BLAST Competition:
- Register an account with GG.BET or log in to an existing account.
- Go to the tournament page and press “Participate”.
- Place bets on Counter-Strike 2 matches. Every bet you place will earn you a certain number of points, based on the odds.
- Rack up points, keep an eye on the leaderboard, and wait for your winnings to roll in.
Bet on your favorites and get ready for some unforgettable fun! Head over to GG.BET right now so you don’t miss your chance to enjoy a festival of Counter-Strike action in Copenhagen.
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MANCHESTER CITY TO MARK GLOBAL PARTNERSHIP WITH SUPER GROUP-OWNED BETWAY AT THE NEW YORK STOCK EXCHANGE
![](https://europeangaming.eu/portal/wp-content/uploads/2024/07/mcyjksadljoisajdasndkl.jpg)
Manchester City has today announced a new multi-year partnership with leading global online betting and gaming brand, Betway.
As part of the club’s pre-season tour of the United States, and to mark this significant deal, leading figures from Manchester City and Super Group will be on-site for the iconic NYSE bell-ringing ceremony later today. Ferran Soriano, CEO of City Football Group, along with Neal Menashe, Super Group CEO, will ring The Opening Bell at 9:30am EDT.
The agreement will see Betway become the club’s Official Global Betting Partner from the start of the 2024/25 season, as Manchester City joins the brand’s extensive sports sponsorship portfolio which includes teams from across the Premier League, La Liga, NBA and more.
Ferran Soriano, City Football Group CEO, said: “We are pleased to announce Betway as our Official Global Betting Partner today. As a globally recognised brand, Betway has a strong pedigree and history of working with high-profile brands within the sports space and we’re excited to work together throughout the partnership.”
Super Group CEO, Neal Menashe, commented: “We are absolutely delighted to become Manchester City’s Official Global Betting Partner. This agreement cements our place in the top tier of Premier League partners, ensuring that our Betway brand reaches fans in all corners of the globe.”
Throughout the duration of the partnership, Manchester City and Betway will collaborate on a number of activations and exclusive content opportunities, in addition to the brand featuring across digital and in-stadia assets.
Manchester City and Betway will also work together to provide all players, coaches, management and staff in-depth, industry leading training on all relevant codes of conduct relating to betting integrity and responsible gambling. This is in addition to the work Manchester City already does to support players and staff in this area.
The Opening Bell ceremony can be viewed live.
Compliance Updates
Acquiring a Curacao Online Gaming License in 2024: Comprehensive Analysis of Financial & Procedural Aspects with Costs & Timelines Detailed
![](https://europeangaming.eu/portal/wp-content/uploads/2024/07/curacaduioapdj.jpg)
The “Acquiring a Curacao Online Gaming License, 2024: Comprehensive Analysis of Financial & Procedural Aspects with Costs & Timelines Detailed” report has been added to ResearchAndMarkets.com’s offering.
This report includes valuable insights into the financial and procedural aspects, including detailed information on costs and timelines associated with acquiring a Curacao license.
In 2023, Curacao introduced the “Landsverordening op de kansspelen” (Ordinance on Games of Chance) to modernize and regulate gambling legislation. Since March 2020, the Gambling Control Board (GCB) has been authorized to regulate offshore gambling games and oversee the issuance of Curacao licenses. As of 2023, there are 16 companies providing legal services for registration and licensing in the territory of Curacao. The license fee, as per GCB regulations, is 36,000 ANG or 19,800 USD, payable upon license issuance.
Research Timeline and Data Relevance
The research was conducted in two stages. The first stage, studying the regulator and Open Data Search, took place in December 2023. The second stage, writing the report and partially updating the data from the first stage, took place from the end of April to the end of May 2024.
Goals and Objectives
- Describe the information about the Curacao license and the issuing regulator.
- Describe the requirements and conditions for obtaining a Curacao license.
- Describe the costs and timelines for obtaining a Curacao license.
- Briefly study the market, find and suggest the following lists:
- Legal companies offering services for company registration and obtaining a Curacao license;
- Communication agents and integrators working with the Curacao license;
- Suppliers and vendors working with the Curacao license;
- Payment systems working with the Curacao license.
Key Topics Covered:
1. Goals and Objectives
2. Research Timeline and Data Relevance
- Document Markup
- Raw and Combined Data
- Terms & Glossary
3. General Information
- The Regulator
- Registration of Operators With Sublicense
- Application for an Online Gaming License
4. Requirements and Conditions for Obtaining a License
License Conditions
- General Prohibitions
- Safe and Secure Environment
- Equipment and Application Software
- Player Registration
- Payment Transactions
- Games
- Terms of Use
- Resolution of Complaints
- Administrative Responsibilities
- Publicly Available Information
- Reports
- Policies and Procedures
- Suspension and Revocation of License
- Additional Conditions
- Supervision
Recommendations or Minimum Requirements for the Business Plan
5. The Cost of the License
6. Decision Term and the Validity of the License
7. Application Method and Forms
8. Contact Information
9. Companies for Registration and Licensing
10. Integration Companies
11. Suppliers and Vendors
12. Payment Systems
13. META
14. Appendix: Terms & Glossary
For more information about this report visit researchandmarkets.com/r/izeo6g
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