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GamCare – New research: Multi-Operator Self Exclusion Schemes

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GamCare - New research: Multi-Operator Self Exclusion Schemes
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Researchers at IPSOS conducted 30 follow-up interviews with people who have signed up to these schemes to curb their gambling. The interviews took place nearly three years after the baseline study, with 71% of the original cohort taking part in the follow-up.

This makes it the first longitudinal research study in this area, providing insights into the long-term impact on scheme participants.

The study provides an insight into users’ views on multi-operator self-exclusion schemes and the effect they have had on their own gambling behaviours over the longer-term.

The independent research, commissioned on behalf of GamCare, shows the value of these multi-operator self-exclusion schemes.

Self-exclusion from gambling

Self-exclusion allows customers to request help to prevent them from gambling for a period of 6 months or more. During this period, gambling operators must take all reasonable steps to stop the customer from gambling, whether in land-based venues or online. Once a customer has self-excluded, gambling operators must also stop any direct marketing to that customer. The customer is also making a personal commitment that they will not attempt to gamble.

Multi-operator schemes are available for each gambling sector, and customers can also self-exclude from individual operators.

Land-based and online self-exclusion

People who gamble at land-based venues, such as betting shops, arcades and casinos, can register with the relevant multi-operator self-exclusion schemes. Some of the interviewees had also found that the closure of these venues during the COVID-19 pandemic lockdowns had helped them to break their gambling habit.

GAMSTOP is a multi-operator scheme that applies to all licensed online British gambling operators. It allows people to register their details, giving permission to operators to refuse them access to their existing gambling accounts, and prevent them from creating new ones.

The report states that several participants in the study were “appreciative that GAMSTOP was available, citing how online gambling was easier to lose money compared to land-based gambling”.

Many of the interviewees were still part of one or more self-exclusion scheme at the time of the interview. Most felt they have now gained more control over their gambling behaviour.

Layering tools and support to minimise harm

Some of the participants had used multi-operator self-exclusion schemes combined with other tools, particularly talking therapies.

Some had used apps such as Gamban to block access to gambling apps and websites from their digital devices. Other methods included ad blockers to stop them from seeing online advertisements for gambling operators, and asking for a bank block to prevent any gambling related transactions.

TalkBanStop – our partnership with Gamban and GAMSTOP – is based on this principle of layering practical tools and support to amplify the impact for people experiencing gambling harms. The partnership encourages gamblers to make the most of three types of intervention to help kick-start their recovery:

  • Talk: GamCare’s trained advisers offer support and advice through the National Gambling Helpline – over the phone, or online through live chat.
  • Ban: Gamban blocking software blocks access to gambling sites and apps. The tool is free through the National Gambling Helpline or for anyone using GamCare’s support and treatment services.
  • Stop: Gamstop offers free self-exclusion from gambling websites and apps.

This combination of tools and support adds extra layers of protection for anyone struggling to control their gambling.

Since TalkBanStop launched, there have been over 12,700 free sign-ups to Gamban’s blocking software through the scheme.

The future of multi-operator self-exclusion

Self-exclusion was seen as a ‘speed bump’ in the road towards harmful gambling. The study also found little evidence to suggest that those self-excluding from one gambling sector transferred their harmful gambling behaviour to another form of gambling.

The report includes a number of recommendations to potentially improve the effectiveness of self-exclusion schemes. It may help to allow participants greater control over their recovery programme and choose their own period of self-exclusion – some would like the option for life.

A review of what happens when someone’s self-exclusion period comes to an end may be beneficial, particularly in relation to the marketing behaviour of some gambling operators.

And in the case of some gambling operators, most participants would welcome stricter adherence to these schemes. For example, some land-based venues such as arcades and betting shops could be more proactive in identifying and stopping customers who had self-excluded.

Latest News

SBC Summit Tbilisi 2024: The iGaming and Sports Betting Event where Eastern Europe Meets Central Asia

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The SBC Summit Tbilisi 2024 is set to bring together the key players in the iGaming and sports betting industries from June 25-26, 2024, at the Sheraton Grand Tbilisi Metechi Palace, Georgia. Organized by SBC Events in collaboration with Sports Media Holding, this event promises to be a pivotal gathering for professionals targeting the burgeoning markets of Eastern Europe and Central Asia.

A Gateway to Eastern Europe and Central Asia

The second edition of the SBC Summit Tbilisi is designed to offer unparalleled insights into the high-potential markets of the Black Sea, Eastern Europe, and Central Asia. This premier conference is a must-attend for those looking to expand their business into complex and diverse regions such as Georgia, Romania, Serbia, Bulgaria, Kazakhstan, and Slovenia. The event provides a unique platform to understand the local regulatory landscapes, cultural nuances, and market opportunities.

Comprehensive Conference Agenda

The SBC Summit Tbilisi 2024 will feature a rich conference agenda that brings together C-Level executives and industry experts to discuss a wide range of topics. Attendees can expect to gain valuable knowledge on:

  • iGaming trends and innovations
  • Emerging market opportunities
  • Regulatory updates and compliance strategies
  • Outsourcing and business relocation opportunities

Who Will Be There?

The summit is expected to attract over 1,500 delegates, including 600 operators, 150 affiliates, 60+ speakers, and 30 exhibitors. This diverse gathering offers a fantastic opportunity to network with key decision-makers, generate leads, and forge meaningful partnerships.

Networking Opportunities

SBC Events are renowned for their exceptional networking experiences, and the Tbilisi Summit will be no exception. From the moment attendees step into the venue, they will be treated to an all-inclusive networking environment. Designated areas on the show floor will provide hot refreshments, breakfast, and lunch, along with various bars offering favorite drinks throughout the venue.

Evening networking events will take place in some of Tbilisi’s most upscale locations, providing a relaxed and enjoyable atmosphere to continue business discussions and build new connections.

Special Features

  • Keynote Speaker: Chris Bird, CEO of The Raheem Sterling Foundation and former COO of Manchester City, will share his insights and experiences, adding significant value to the event’s agenda.
  • VIP Networking: Attendees can look forward to an exclusive VIP networking experience, ensuring they can connect with the most influential figures in the industry.
  • Held in Collaboration with Sports Media Holding: As a leading service aggregator in the EE&CIS region, SMH Global brings a wealth of expertise and networking opportunities to the event.

Why Attend?

The SBC Summit Tbilisi 2024 offers an unmatched opportunity to gain a foothold in the promising markets of Eastern Europe and Central Asia. With a comprehensive agenda, top-tier speakers, and exclusive networking events, this summit is the ideal platform for industry professionals to learn, connect, and grow their businesses.

For more information and to register, visit the SBC Summit Tbilisi website.

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Compliance Updates

eGaming Integrity Launches to Enhance Compliance for OGRA Licence Holders and CSPs

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We proudly announce the official launch of eGaming Integrity, a specialised compliance services provider exclusively dedicated to protecting OGRA licence holders and the CSPs that support them.

Our mission is to enable online gambling operators, and the CSPs that support them, with the tools they need to thrive in the Isle of Man, ensuring integrity, transparency, and adherence to industry standards.

The Isle of Man eGaming sector continues to grow at a rapid pace, with the number of OGRA licensees more than doubling in recent years. With the sector having grown so quickly, it has led to a shortage of highly qualified, well trained, and egaming experienced compliance and AML professionals locally. This skills shortage presents a significant challenge for online gambling operators licensed here.

With our team of industry experts and former regulators, eGaming Integrity enables businesses to remain compliant with the stringent regulatory requirements under the Isle of Man licence through our tailored services which include mock audits, remediation, and internal audits.

Speaking about the requirement for such services, Emma Shilling, eGaming Integrity director said “licensed online gambling operators and local Corporate Service Providers have been looking for a credible provider to offer specialist services beyond day-to-day compliance. We’ve already helped several CSPs navigate the sector in previous roles, where eGaming isn’t always the primary area of expertise so businesses have sought our experience and industry knowledge to help them service their clients more effectively.”

Fellow director, Nick Bowden added “our in-depth evaluations prepare operators for regulatory visits, remediation support to bring businesses back into good standing with the regulator, and independent assurance makes sure risk management, governance and internal control processes are operating effectively.

eGaming Integrity are now working with a number of OGRA licence holders and local CSPs, providing customised compliance and regulatory advisory services that align with business objectives and operational intricacies.

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Latest News

Week 24/2024 slot games releases

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Week 24/2024 slot games releases
Reading Time: 4 minutes

 

Here are this weeks latest slots releases compiled by European Gaming

ELA Games, announced the release of its conceptually new game “Joker Cashpot”. The new slot game aims to attract players with its exciting mechanics, a balance of strategy and randomness and traditional colourful design by the studio’s artists. Joker Cashpot is a rare example of a creatively modified slot where the player can accumulate and multiply rewards.

 

Yggdrasil has partnered with ReelPlay to offer up to 10,000 ways to win in feature-filled dystopian release Armageddon 10K WAYS™. The cascading slot transports players into a hellish oblivion where spinning the reels can stave off otherworldly invaders and rack up prizes by way of Bonus Respins, 10K Ways and four local jackpots. The Bonus Respins feature is triggered whenever players land six or more scatter symbols anywhere on the reels.

Yggdrasil and ReelPlay unleash hell on earth in Armageddon 10K WAYS™

 

Habanero brings fairytale magic to its latest slot Waltz Beauty, where mystery symbols and multiplier rewards await players. Set on a 6×4 grid, the game sets the scene with an enchanted palace where a host of princesses populate the board as its symbols which must form matching combinations across 25 paylines.

Habanero dances with the beast in new release Waltz Beauty

 

Booming Games is proud to announce that its highly-anticipated title, Ronaldinho Spins, is now available to players worldwide. Ronaldinho Spins is the first slot game ever created featuring the image of international football superstar Ronaldinho Gaucho. After months of development and refinement, the slot is now set to deliver entertainment and joy with its stunning visuals and exciting features.

 

Amusnet brings you a fruity delight with its new classical video slot. The 5-reel 10 fixed paylines game offers colourful and yummy-looking gameplay. Packed with fruity symbols, sizzling design and captivating sound effects, 10 Power Hope promises a thrilling gameplay experience filled with fiery wins.

Go Hot or Go Home with Amusnet's newest slot release 10 Power Hot

 

Thunderkick has released the newest addition to its expanding collection, Sword of Arthur, taking players on a journey to King Arthur’s Ancient Briton. King Arthur himself features as the game’s highest-paying symbol, followed by his armour and shield, while the low-paying icons are represented by fantasy-style playing card symbols. The legendary sword of Arthur takes centre stage as the Wild and Scatter, helping to form wins and trigger the Bonus Game.

Thunderkick reignites Arthurian legend in latest slot Sword of Arthur

 

With the cream of European football preparing to showcase their skills on the grass at Euro 2024 in Germany starting this week, Apparat Gaming icon, Jack Potter, has set out on a mission to spread the beautiful game to ancient Egypt in the quirky new adventure, Jack Potter and The Book of Football.

 

Triple Edge Studios, part of Games Global’s exclusive studio network, has launched its latest feature-filled title, Goal Strike Rising Rewards™, kicking off the excitement ahead of a big summer of football. Set within an electrifying football stadium and showcasing five reels with varying rows of 3-4-5-4-3, players spin the slot’s unique reelset that is adorned with football shirts, boots, and whistle symbols for the chance to unlock a variety of innovative multiplier and free spins features and win increasing jackpots via the Rising Rewards™ mechanic.

 

Not all pigs are happy in mud and that’s certainly the case for the two porkers in the latest slot from Fantasma Games. Gold Pigger is already live with a limited number of operators, and a truly flying start with initial key player KPIs up +100% from an already very successful 2024 game release performance.

 

 

PG Soft has released its highly infectious video slot, Zombie Outbreak. The game unfolds within an apocalyptic world where the undead rise on the 5 reels, featuring a layout with 4 rows on reels 1, 3, and 5, and 5 rows on reels 2 and 4. One of the many electrifying features of Zombie Outbreak is the Expanding Wild symbol, which replaces all symbols aside from the Scatter symbol.

The game unfolds within an apocalyptic world where the undead rise on the 5 reels

 

 

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