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Casino Guru Introduces User Review Functionality

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Casino Guru prides itself on being one of the biggest sources of information about online casinos for quite some time now, with their broad database of gambling sites and objective, data-focused expert reviews. However, with the recent addition of user reviews, they will be able to bring even more value to their visitors.

Casino Guru intruded new functionality, which allows visitors to review and rate any online casino. Users can share their experience, whether good or bad, with other members of the community, who can, in turn, use this information to make the right choice when selecting a site to play at.

Matej Novota, Casino Guru’s Data & Complaints Department Lead, considers user reviews a great addition to the site’s features: “My team and I collect as much relevant information as possible about each online casino we review, such as their complaints, revenues, features, customer support quality, etc. This helps us give casinos a fair rating and recommend the most suitable ones to players. Letting our visitors share their experience adds another layer of information that will be helpful for anyone trying to select a casino to play at.”

User reviews combine two of the main pillars of the Casino Guru website – casino reviews and community. Community is the fastest growing part of the website, with Casino Guru having reported over 34,000 registered users within the first year of the existence of their multilingual forum.

Matej adds that experience of actual users is hard to emulate in a traditional review process: “We do our best to find out everything players should know about a casino, but there are thousands of casinos on the internet, and we simply cannot test each of them in a way that would emulate the experience of a diverse group of players. That’s why I think that user reviews will be beneficial not only to our visitors, but to our team as well.”

Users can give a casino a rating from zero to five stars, which contributes to its overall user rating. If they want, they can also add a written review and describe the casino’s positive and negative qualities. If a user adds a written review, it is first reviewed by the Casino Guru team to make sure it meets the site’s community guidelines, and only then made public. Ratings without a written review are published immediately.

To the team’s surprise, most users add a written review to their ratings, as Matej describes: “The number of new daily reviews is quite low, as it’s a new functionality and our visitors are not familiar with it yet. However, what surprised is that more than 80% of user ratings are accompanied by a written review of the casino’s qualities. We expected most users to skip this option, as it’s far easier to just choose the number of stars and submit a rating. Perhaps users who leave ratings really want to share their experience in detail.”

In line with Casino Guru’s forum and other multilingual features, users can write their reviews in any language, and the site’s automatic translation functionality will localize it for other visitors according to their language preferences.

User reviews are yet another addition in Casino Guru’s quest to provide as much value to visitors as possible and make online gambling better. Their other recent endeavors include Global Self-Exclusion Initiative and Casino Guru Academy, which are aimed at improving the online gambling ecosystem and reducing gambling-related harm. On top of this, the company continues working on other improvements and getting closer to being the best website about online casinos.

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PushFar and Limit Break team up to improve diversity in gaming industry

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PushFar and Limit Break team up to improve diversity in gaming industry
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PushFar, a mentoring and career progression platform, has partnered with Limit Break, a mentorship program in the games industry, to help improve diversity, inclusion and equality.

Limit Break is using PushFar’s platform to offer a mentorship program for underrepresented people working in the UK gaming industry. Recent figures show that 70% of people working in the gaming industry are male, compared to 28% female and 2% non-binary workers, and that 10% of people are Black, Asian or minority ethnic (BAME).

Founder Anisa Sanusi established Limit Break in 2019 when she found it challenging to find a mentor in the gaming industry. She recognised the value of guidance and role models for underrepresented genders, LGBQT+ and people of colour, with representation in the workforce significantly below the national average of those in work.

Limit Break turned to Pushfar for a solution because the popularity of the mentoring program meant it was time consuming and required scaling. PushFar set up an accessible and intuitive platform, making it easy to match members based on their specific profiles, and allowing the program to have international reach. The platform also enables people to connect with people from specific backgrounds through a self-matching feature. Limit Break now has up to 700 people on their mentoring program, and has seen an increase in member retention.

Ed Johnson, CEO and Founder of PushFar, said: “Having a mentoring relationship is often noted as being one of the most beneficial things you can do for career development. Employees feel motivated and supported when they see senior leaders with whom they can relate. Limit Break has recognised the advantages mentoring can bring to their industry, and taken an active role in addressing diversity and inclusion issues through it. We’re delighted to be part of this solution and hope that our platform will help more people from under-represented groups join the games industry”.

Anisa Sanusi, Founder of Limit Break, said: “Actively mentoring candidates enables us to facilitate connections for a young workforce to those with experience. We want to help to keep the games industry rich with diverse talent and passion, and hope that our program will enable more people from under-represented groups to join the industry. Creating a mentorship program can be a time consuming and complicated task, but by using PushFar we’ve been able to make it simple and easy for everyone involved.”

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Compliance Updates

MGA | Updates to the Gaming Authorisations and Compliance Directive & Key Function Eligibility Criteria Policy

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MGA | Updates to the Gaming Authorisations and Compliance Directive & Key Function Eligibility Criteria Policy
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The Malta Gaming Authority is hereby publishing a series of amendments to the Gaming Authorisations and Compliance Directive (Directive 3 of 2018). The amendments mainly relate to the following:

  • The overall number of key function roles and their underlying responsibilities;
  • The deadlines by when certain key function requirements are to be observed;
  • The persons who shall shoulder responsibility in the absence of duly appointed key function holders;
  • The manner and form in which declarations and assurances are to be made by auditors on behalf of licensees during submission of audited financial statements; and
  • The applicability of suspicious betting reporting requirements.

These amendments are being published together with a Policy on the Eligibility and Ongoing Competency Criteria for Key Persons. This Policy is intended to revise and collate the existing eligibility criteria while also introducing authorisation renewal requirements related to continuous professional development for existing key persons. Moreover, the Policy clarifies the MGA’s position regarding the compatibility of key function roles with each other in light of the amendments to the Directive.

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It’s Official! SoftGamings and Golden Hero Collaboration Is Underway

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It’s Official! SoftGamings and Golden Hero Collaboration Is Underway
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For SoftGamings, there are never enough good-quality game providers in its network, and the newest addition of Golden Hero is a testament to that fact.

Golden Hero is an Isle-of-Man-based operator known for its production and development of video slots and pachislos, a special series of slots based on Japanese pachinko games. The brand’s popularity in Japan and other Asian markets comes from its successful games and partnerships with the industry giants such as JTG. This success prompted it to seek a reliable aggregation platform to expand its reach beyond the existing markets, and SoftGamings was a natural choice.

All of Golden Hero’s games are created using the latest HTML5 technology, which focuses on mobile casino gaming. Even though its portfolio is not grandiose in number, the quality of the games it offers is undeniable. One of its most successful titles is the Battle Dwarf pachislo, voted the 2019 Game of the Year at Slotcatalog.com. Other player-favourites include Jewel Race, Hawaiian Dream, and many more.

Golden Hero is a game provider licensed by the Malta Gaming Authority and certified by SIQ, which guarantees the fairness and safety of its games. In addition, the Gamesys Group, a company that owns Golden Hero, has recently been acquired by Bally’s Corporation, making Golden Hero a part of one of the world’s largest casino corporations.

Here’s what Irina Sazonova, the director of partnerships at SoftGamings, said when reflecting on the deal: “We are overjoyed to welcome Golden Hero to our fold and, with it, give our operators a chance to improve their game portfolios with exciting and never-before-seen titles. By working with us, Golden Hero will get a chance to expand to new markets and showcase its products in the best possible way, so this partnership is the essence of a win-win situation for all parties concerned.”

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