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Latest UK report reveals complex nature of advertising exposure to children, young people and vulnerable individuals

George Miller



Latest UK report reveals complex nature of advertising exposure to children, young people and vulnerable individuals
Reading Time: 5 minutes


New research into gambling advertising and marketing reveals complex nature of exposure to gambling for children, young people and vulnerable individuals


GambleAware has today published an interim report, produced by Ipsos MORI, that examines the frequency and format of gambling advertising and marketing, and the exposure among children, young people and vulnerable adults.

The research, which is the first of its kind in Great Britain, was carried out by two consortia led by Ipsos MORI and the Institute for Social Marketing at the University of Stirling. The research is also part of the Gambling Commission’s research programme and forms a key part of the National Strategy to Reduce Gambling Harms.

The interim results found that, between 2015-2018, the volume and spend on gambling marketing and advertising is on the rise across different forms of media, including TV and radio, with lotteries and bookmakers among the top spenders. Sports advertising was particularly dominant online, with exposure compounded further by sponsorship used within broadcasts of live events.

Children, young people and vulnerable individuals who took part in focus group discussions for the study highlighted the prevalence of gambling advertising on TV (including during the day), on social media, on the high street and at point of sales in shops. The emergence of new sectors such as eSports presents a new set of challenges in terms of managing exposure to gambling.

In addition to advertising and marketing, the researchers identified other factors contributing to the wide exposure of gambling within society, including the role of family and friends in introducing them to gambling.  Many revealed they had experienced exposure to gambling activity from an early age in a range of settings.

Within the data captured, the research found no examples of gambling adverts being placed within children’s media, including the most popular children’s websites.  However, researchers judged much of the content contained features which might plausibly appeal directly to children and young people, including celebrity endorsement, memorable songs and catchphrases. Content which may appeal to children and young people was found in 11% of gambling adverts in the mainstream media; this was as high as 59% of eSports gambling content on Twitter – largely due to the use of animated style graphics.

Furthermore, the research found that children are currently not being actively screened out from receiving online gambling adverts and are able to follow and engage with betting-related accounts on Twitter.  This suggests that more could be done with existing technology to manage what children are exposed to.

Across the board, there was mixed levels of awareness and understanding of messages relating to risk or safer gambling among participants.  The research also identified little evidence of prominent consumer protection messages – such as age warnings or promotion of lower-risk gambling.  Therefore, more could be done to clearly highlight the risks of gambling within advertising and marketing.

In light of this, researchers found that some advertising may exploit the susceptibility, inexperience or lack of knowledge of children, young people or vulnerable adults. Over a fifth (22%) of mainstream media adverts were judged to contain features such as implied limited risk or inflated chances of winning; this rose to 37% on Twitter.

The final phase of the research and subsequent findings will focus more on the impact of gambling marketing and advertising and will be published later in 2019. The outcome of today’s stakeholder event, which presents an opportunity to discuss and build on some of the key issues that have emerged, will also be released later this year.

Marc Etches, CEO of GambleAware has said:

“This is an interim report, and as such it is too early to judge the impact of exposure to gambling advertising and marketing on children, young people and vulnerable adults. Nevertheless, the research does make important recommendations, including the need for clearer and more regular messages on gambling adverts of the risks associated with gambling, and the need to strengthen age verification processes on social media platforms.”

Ian Angus from the Gambling Commission has said:

“We welcome the publication of this interim report which contributes towards the delivery of the recently launched National Strategy to Reduce Gambling Harms. This research takes a significant step to address gaps in understanding of this issue and provides a clearer picture of the volume, tone and content of gambling advertising and sponsorship in Great Britain, and the extent to which children, young people and vulnerable adults are exposed to it.

We await the findings of the second phase report with interest. In the meantime, we are pleased to see that the report identifies clear areas for action that gambling firms can take now and we therefore expect them to redouble their efforts to address public concerns about the volume and nature of gambling advertising and sport sponsorship.”

Steven Ginnis, Research Director at Ipsos MORI has said:

“The research identifies the multiple touchpoints through which children, young people and vulnerable adults come in to contact with gambling marketing and advertising. This stretches from the high street to the lounge and isn’t just restricted to sports.  The impact of this exposure will be fully explored in our second report.  Participants in the research also spoke of a wide range of themes and features that they find appealing in gambling advertising; these features are more commonplace than the use of child-friendly images or phrases, for example the use of celebrities or the use of financial offers. This requires a more nuanced discussion of how best to mitigate against the risks of exposure, appeal and susceptibility to gambling advertising among these groups.”

Plain English executive summary of report

Executive summary of report


About the research:

  • The full report will be published on GambleAware’s website.
  • The research was carried out by two consortia:
    • Institute for Social Marketing, University of Stirling; ScotCen Social Research; University of Glasgow; and the University of Warwick
    • Ipsos MORI; Demos; Ebiquity; University of Bristol; and the University of Edinburgh
  • The research was commissioned in March 2018 and was made up of ten different strands, including media monitoring, analysis of paid-for online ads using avatars, social media analysis, and focus groups and in-depth interviews with children, young people and vulnerable adults.
  • Ipsos MORI conducted media monitoring research using Ebiquity’s in house advertising database, Portfolio. Portfolio is an advertising research platform, which links advertisements to their placement in the media and the standard spend rate for these advertisements.
  • Ipsos MORI conducted in-depth interviews (including diary research) with 28 children and young people aged 11-24 and 32 vulnerable adults. ScotCen spoke to a total of 83 people in either one of 13 focus groups or additional four in-depth interviews, including 62 young people aged 11-24, 13 adults with an experience of mental health problems, and 8 adults with problems with gambling. Vulnerable adults were defined as “people living in constrained economic circumstances”, “people with limited capacity to understand information”, “people already experiencing gambling problems” or “people with experiences of mental health problems”.
  • 11 online avatars were created, each had a specific personality and were developed through normal browsing activity, akin to the behaviours of a real online user. This was done using ‘Audience Panel Simulation’.
  • Two content analyses were conducted of a sample of adverts placed on mainstream media (conducted by University of Stirling) and on Twitter (conducted by University of Bristol).  The content analysis codebook used to categorise adverts covered six main areas: i) descriptive information; ii) design features; iii) content in detail; iv) consumer protection information; v) information about the gambling; and vi) messages about gambling behaviour and outcomes.
  • The objectives of the research were to:
    • Explore whether and how gambling marketing and advertising influences children and young people’s attitudes towards gambling.
    • Examine the tone and content of gambling marketing and advertising across all media.
    • Identify specific themes and features of gambling advertising that children, young people and vulnerable people are particularly susceptible to.
  • The final phase of the research focuses on the impact of gambling marketing and advertising on children, young people and vulnerable people and will be published later in 2019.

George Miller started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

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European Gaming Congress

SEG Awards: Three Nominations for NSoft

George Miller



SEG Awards: Three Nominations for NSoft
Reading Time: 1 minute


After the online public voting stage for this year’s SEG Awards to be presented in Milan at the upcoming European Gaming Congress, the official list of the nominees has been announced. The SEG Awarding ceremony will acknowledge the business excellence in 26 categories.

NSoft has been shortlisted in three categories: Best Sports Betting Innovation, Rising Star in the Virtual Sports/Fantasy Sports as well as Best Overall Virtual Sports/Fantasy Sports Provider in 2019.

“2019 is surely the year where the expert community recognized and wanted to praise our innovations as well as results we have accomplished in the category of virtual sports. We are really proud to be recognized in several occasions as a trustworthy partner who nurtures innovation and always strives for excellence in business. The latest nomination for the SEG Awards proves that we are right on track”, said Dario Jurčić, Chief Business Officer of NSoft.

The European Gaming Congress is scheduled for November 8, 2019, at Radisson Blu Hotel Milan, Italy. The SEG Awards 2019 ceremony will follow the promising panel discussion where industry professionals from different fields of expertise will tackle current topics. NSoft representative, Mr. Zlatan Omerspahic, will participate at the panel discussion: Marketing for Operators in Regulated Markets.

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Press Releases

TITO venues to increase 30 percent in 12 months, claim GeWeTe

George Miller



TITO venues to increase 30 percent in 12 months, claim GeWeTe
Reading Time: 1 minute


The number of AGCs operating on TITO will increase by 30 percent within a year, according to GeWeTe Sales Manager for UK and Ireland, Mark Edmundson. The projections were made following feedback from customers attending ACOS where the Gauselmann owned company enjoyed a successful show.

“A lot of the conversations that we had with customers at ACOS revolved around TITO with operators looking to increase significantly their volume of TITO enabled machines.” he stated. “Such is the success of TITO and the level of player acceptance that we can safely expect to see the number of AGCs using the system to increase by at least 30 percent by Q4 2020.”

MARS – the Machine Administration Reconciliation System, which was developed by the Gauselmann Group is helping to accelerate the take-up of TITO. Edmundson confirmed: “Although there are a number of TITO and data capture systems on the market, there isn’t a single system that offers all of the features that are available on MARS which is being constantly updated offering enhanced efficiency and improved security.”

Edmundson has also identified a greater emphasis being placed on aesthetics as well as functionality. “Many stand visitors highlighted the contemporary design of our Cash Recycler Premium, which made its UK debut at ACOS” he said. “I think what we are seeing is a need for functional products to also look the part in order to complement the greater emphasis that’s being placed on the design, layout and finish of AGCs, FECs and Bingo Clubs. Products, all products, need to complement and not detract from the environment in which they are sited. Operators are making significant investments to deliver a contemporary consumer experience which is consistent across the board.”

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Industry News

Play’n GO Announce Integration Agreement with Paddy Power Betfair

George Miller



Play'n GO Announce Integration Agreement with Paddy Power Betfair
Reading Time: 1 minute


Play’n GO today announced the signing of an agreement with Paddy Power Betfair, which will see the major UK operator provide their catalogue of games to its customer base.

In a rare move, PaddyPower Betfair has chosen to integrate with Play’n GO via a direct integration into their own platform, a sign of their faith in the quality of the supplier’s range of content.

This partnership represents a great positive for both sides. For Paddy Power Betfair, this agreement continues its successful push into slots, augmenting their strong sportsbook offering and reinforcing their brand in the industry.

For Play’n GO, it signifies another major step forward in the UK region and further cements their reputation as the regulated supplier of choice.

The agreement will see Play’n GO content, including successful titles such as Legacy of Egypt, Sword and the Grail, and the recently released Demon, first rolled out on and domains, with more markets to follow globally.

Johan Törnqvist, CEO of Play’n GO, gave his thoughts on the agreement between the companies: “This is another step in our plans to partner with leading operators in the UK, and expand our presence in the region. We are excited to bring Paddy Power Betfair and their players our distinctive brand of entertainment. This year has been extremely fruitful for us, and it’s partnerships such as this that allow us to finish 2019 on a high and move into 2020 with a strong foundation.”

Francesco Borsetti, Commercial Director, Betfair Gaming UK, also spoke about the partnership: “We’re delighted to offer our customers an exciting and entertaining array of content from Play’n GO. We aim to offer the widest selection of high-quality slot content and, with Play’n GO, we can continue to do just that.”

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